Dunkin'

3.8
623 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Effingham, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1702 W Evergreen Ave, Effingham, IL
62401, United States

Hours

Reviews

3.8
623 reviews
5 stars
303
4 stars
128
3 stars
48
2 stars
39
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and order inaccuracies, with some staff displaying rude behavior.

Food Quality

Several reviews mentioned issues with food preparation, including burnt items and incorrect orders, leading to dissatisfaction.

Staff Attitude

Mixed feedback on staff friendliness; while some customers praised individual employees, others noted a lack of professionalism and poor customer service.

Product Availability

Customers expressed frustration over limited menu items and being out of stock on popular items, impacting their overall experience.

Cleanliness and Environment

Some reviews highlighted a clean environment and pleasant atmosphere, while others pointed out issues with staff behavior and service efficiency.
  • DC
    Dr Ron Campopiano
    2 days ago
    5.0
    Got decaf coffee, nothing else. Coffee was good.
  • A
    .Tim Alderman
    2 days ago
    5.0
    This Dunkin donuts was really good everything was so fresh and tasty. They just put a Dunkin by my house in Manvel Texas and it's bad stale donuts the service is ridiculous more kids playing around behind the counter then adults and management doesn't care.
  • SJ
    sagar jaat
    Jan 12, 2026
    1.0
    Very very bad behavior I stopped here 3 times every time rudly behavior i think i am indian guy that’s way
  • HS
    Harpreet Singh
    Jan 12, 2026
    1.0
    Very bed service , i am waiting here for order 20 min but the just talk inside each other
  • KG
    Kenneth Gleason
    Dec 31, 2025
    1.0
    Stopped in for donuts got munchkins because very slim selection at this store paid for them on first taste not fresh at least a day old if not longer worst Dunkin’ Donuts ever had and as a truck driver been to many!!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Effingham, IL?

Dunkin' in Effingham is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location has a drive-thru for convenient ordering and pickup.