Dunkin'

3.8
612 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Effingham, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin'
1702 W Evergreen Ave, Effingham, IL
62401, United States

Hours

Reviews

3.8
612 reviews
5 stars
297
4 stars
128
3 stars
47
2 stars
39
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Staff Attitude

Mixed reviews on staff friendliness; some customers experienced rude service while others praised helpful employees.

Food Quality

Inconsistent food quality noted, with several complaints about burnt items and incorrect orders.

Cleanliness

Reports of unsanitary conditions and a lack of cleanliness in the store.

Mobile Ordering Issues

Customers expressed dissatisfaction with the inability to use mobile ordering and rewards at this location.
  • JW
    Joshua Wirth
    Nov 9, 2025
    5.0
    Best doughnuts and cup of coffee all around good service from them very professional young ladies and gentlemen behind the counter very pleasant atmosphere
  • BP
    Barbara Page
    Oct 21, 2025
    5.0
    Best coffee in the world. I have. Been drinking dunkin for the last 40 years.
  • SK
    Shh Kaksi
    Oct 11, 2025
    5.0
    Feel so bad for these workers there was someone who got upset over avaacado toast and bacon (Infact their review is most recent to) they where incredibly rude ahead of us we could hear the drivers yelling these workers did their best with the new people they had so proud of them and their work
  • RD
    Regina Deitering
    Oct 11, 2025
    1.0
    Effingham, Illinois dunkn is the worst dunkn I have ever been to. I am a long time and loyal customer. I have been to many different locations, even in different states. I am an avid coffee drinker and go to dunkn nearly every day, sometimes twice a day. My visit to the Effingham location today was awful. I ordered ahead on the app, it took over 20 minutes for the employees to get 4 cars through the drive thru. When we finally got to the window, they had the order wrong, and forgot my bacon avocado toast. When we told them, they had very bad attitudes about it. They gave me the toast after another 15 minutes of waiting, and it was wrong. They forgot the bacon, we told them, they took it back and threw a few pieces of nasty maple bacon on it that looked not all the way cooked. The toast was burned and they didn't get the spread on one corner at all. They were very rude about it, it took over 40 minutes to get away from the window. There were half a dozen vehicles behind me waiting in line. At one point I watched an employee go out to their vehicle and grab a cigarette. This is the second time in a week that I have had extremely poor and rude service. I attached a picture of the toast that they gave me. I had to throw it away after paying for it and waiting nearly 40 minutes.
  • RR
    Randy Reeves
    Oct 5, 2025
    2.0
    I went here Sunday Morning October 5th about6:20 am. Ordered sausage egg & cheese bagel with tater totes and hot coffee with cream only. Sadly to say that was the most terribly prepared breakfast I have ever had. First sausage egg and cheese bagel was so overcooked it was hard as a rock then the potato tots tasted like they've been soaking in grease all night and we're also burnt and to top it off the cup of hot coffee was not hot and it was almost pure cream with some kind of sweetener. Very disappointed

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Effingham, IL?

Dunkin' in Effingham is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location has a drive-thru for convenient ordering and pickup.