Dunkin'

3.8
618 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Effingham, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1702 W Evergreen Ave, Effingham, IL
62401, United States

Hours

Reviews

3.8
618 reviews
5 stars
301
4 stars
128
3 stars
47
2 stars
39
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and order inaccuracies, with some staff displaying rude behavior.

Food Quality

Several reviews mentioned issues with food preparation, including burnt items and incorrect orders, leading to dissatisfaction.

Staff Attitude

Mixed feedback on staff friendliness; while some customers praised individual employees, others noted a lack of professionalism and poor customer service.

Product Availability

Customers expressed frustration over limited menu items and being out of stock on popular items, impacting their overall experience.

Cleanliness and Environment

Some reviews highlighted a clean environment and pleasant atmosphere, while others pointed out issues with staff behavior and service efficiency.
  • KG
    Kenneth Gleason
    Dec 31, 2025
    1.0
    Stopped in for donuts got munchkins because very slim selection at this store paid for them on first taste not fresh at least a day old if not longer worst Dunkin’ Donuts ever had and as a truck driver been to many!!
  • AT
    Attila The Trucker
    Dec 30, 2025
    5.0
    Coffee and toasted sourdough with avocado, yummy! 🥑☕🍞 #Coffee #Sourdough #Avocado
  • VP
    Vick Patel
    Nov 30, 2025
    1.0
    Went there today around 6am and they messed up my order. They were out of items. Definitely need to work on work ethic here
  • SH
    Shane Haywood
    Nov 28, 2025
    5.0
    Best experience today. The older lady was simply amazing. I can't thank her enough.
  • LG
    L Grabb
    Nov 13, 2025
    5.0
    Stopped by this Dunkin’ to pick up a couple dozen assorted donuts. The line was long, but it moved quickly. The woman who helped me was pleasant and made sure to double-check my order so everything was right. I didn’t have to wait long, and the donuts were fresh and delicious.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Effingham, IL?

Dunkin' in Effingham is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location has a drive-thru for convenient ordering and pickup.