Chipotle Mexican Grill

3.5
1088 reviews
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Business Details

1207 N Keller Dr, Effingham, IL
62401, United States
(217) 347-3800
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Effingham is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1207 N Keller Dr, Effingham, IL
62401, United States

Hours

Reviews

3.5
1,088 reviews
5 stars
478
4 stars
164
3 stars
96
2 stars
82
1 star
268

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant consistently received complaints about being dirty, with overflowing trash cans and unclean dining areas.

Food Quality

Many customers reported issues with food quality, including bland flavors, undercooked rice, and missing ingredients.

Service Issues

Customers frequently noted poor service, including inattentive staff, incorrect orders, and long wait times.

Portion Sizes

Numerous reviews mentioned small portion sizes that did not match the price paid, leading to dissatisfaction.

Management Concerns

Several reviews pointed to management issues, including staff being unmotivated and a lack of proper training or oversight.
  • DF
    Dana Farkas
    2 days ago
    5.0
    Honestly had a great experience at this Chipotle! Everyone was super friendly and in great moods. Great portions and everything in stock too. Bathroom and restaurant were clean.
  • GS
    Gigi Snow
    Nov 15, 2025
    1.0
    This place is so gross. We are from Texas and stopes through. The store was discussing. The food was slopped into the bowls and the chips if not stale they were soggy wet. Don’t waste ur money here. $50 down the drain. Our order was from 11/15/2025 pick up time was 7:30. Look it up guys. U are so gross. I feel sorry for the people who live in this town.
  • KY
    Kiko Yordanov
    Nov 2, 2025
    1.0
    This place is managed poorly. Honeatly, I am afraid to eat here. Everything is dirty, and messy.
  • NB
    Nate Baxley
    Oct 26, 2025
    1.0
    Probably the dirtiest fast food restaurant I've been in for a long time. Tables not wiped, floors not swept, bathrooms, mssing toilet paper. And meanwhile, employees are standing around talking and not cleaning. At least the food was good.
  • CJ
    Celia Jeremejevs
    Oct 19, 2025
    1.0
    Always missing items from online pickup. They could at least leave a note or explain why the items weren't included as I understand they need to prep but it's always upsetting when you get home and theres no guacamole, queso and your meal is missing half of its ingredients. This is unacceptable, and I think this is a management issue. The tacos attached were supposed to have cheese, fajita veggies and lettuce. Additionally, the queso was supposed to be a cup on the side. 🫠
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill in Effingham?

Chipotle Mexican Grill in Effingham is open daily from 10:30 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in Effingham?

It is located at 1207 N Keller Dr, Effingham, IL 62401, USA.