Numerous customers reported long wait times, inattentive staff, and poor service experiences, often feeling ignored or neglected.
Food Quality
Many reviews highlighted issues with food quality, including cold, dry, or improperly cooked items, as well as incorrect orders.
Staffing Problems
Several customers noted that the restaurant appeared understaffed, leading to delays and a lack of attention from servers.
Positive Staff Experiences
Despite the negative feedback, some customers praised individual staff members for their attentiveness and service.
Atmosphere Concerns
Customers expressed dissatisfaction with the cleanliness and overall atmosphere of the restaurant, including issues like unpleasant odors and dirty tables.
FB
Fisk Brady
Jan 2, 2026
1.0
GOT FOOD POISONING BE CAREFUL WHAT YOU ORDER ALSO HAD COLD FRIES
RB
Rita Bennett-Davis
Dec 5, 2025
4.0
The young woman (glasses and septum piercing) scheduled on 12.5.25 at noon, was an incredible host/cashier. We ordered pick up, and she was courteous, attentive, and professional. We arrived early, and she provided several updates on our food, and ensured we had everything we needed in the bag to eat while traveling. You just don't see this much anymore, and all three of us commented on her amazing service.
We ordered 3 meals, and 2/3 were good and without complaints. 1/3, the chicken wrap was not hot, the chicken coating was very dry, crunchy, and tasteless. The side slaw dressing tasted rancid and the slaw was more like a side salad than what you expect in a slaw mix. We pitched it as the dressing I'm sure was spoiled.
KK
Kelly Keel
Nov 21, 2025
5.0
Buffalo is buffalo, nothing special any more but good. The waiter/bartender was cool. They were closing up when we were there so he was doing alot all over so the drinks sat empty for a bit but he did great. I know how it is doing several things at a time.
JL
Jim Lee
Nov 11, 2025
2.0
I hate to give a bdubs a low rating, so please let me explain. You'll still get the same great food and atmosphere as any other Bdubs, but this one is way understaffed and out of all the bdubs I go to throughout the country this one has the lowest turn out and attendance especially for a MNF game. I cant speak bad about the wait staff, they were sweet and really trying to help. However, since there was an empty place the bartender started her closing duties way to early and an hour before close, most chairs were put up. For the few of us there we didnt even get audio for the game until almost half time. Corporate needs to come in and shake the tree on this place. I love Buffalo Wild Wings and watch most football games at them. I even book my hotel rooms based on locations of bdubs, But this one needs help and it wouldn't take much to get it up to the same standards as the ones all over America.
CS
Chanoah Smith
Oct 30, 2025
1.0
We came in and sat at the bar — waited over 20 minutes before anyone even came to take our order, and the place wasn’t busy at all. When the waitress finally showed up, our drinks took another 15 minutes to come out. Food took about 30 minutes and wasn’t even hot when it arrived. The service was terrible from start to finish, and honestly, it felt like we were being ignored. We only stayed because I was hungry and it was late.
The waiter walked pass us over 5 times and never asked if we were ok are needed anything else like a refill etc.
DO BETTER!
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Effingham specialize in?
Buffalo Wild Wings in Effingham specializes in award-winning Buffalo, New York-style wings offered in 26 different sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in Effingham?
The restaurant is open Monday to Wednesday from 10:30 AM to 11:00 PM, Thursday to Saturday from 10:30 AM to midnight, and Sunday from 10:30 AM to 11:00 PM.
Where is Buffalo Wild Wings located in Effingham?
Buffalo Wild Wings is located at 1001 Avenue Of Mid America, Suite 1, Effingham, IL 62401, USA.
What is the contact phone number for Buffalo Wild Wings in Effingham?
You can reach Buffalo Wild Wings in Effingham by calling +1 217-540-9464.
Is Buffalo Wild Wings in Effingham open for takeout?
Yes, Buffalo Wild Wings in Effingham offers takeout services.
What categories does Buffalo Wild Wings in Effingham fall under?
This location is categorized as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
Are there any fitness centers near Buffalo Wild Wings in Effingham?
Yes, nearby fitness centers include The Zone 24 Hour Fitness Center, The Premier Athletic Club, and YMCA, which customers might visit before or after dining.
What nearby restaurants are close to Buffalo Wild Wings in Effingham?
Nearby restaurants you might check out or compare include Chili's Grill & Bar, Golden Corral Buffet & Grill, and Cracker Barrel Old Country Store.
Are there any nearby healthcare facilities close to Buffalo Wild Wings in Effingham?
Yes, nearby healthcare facilities include Effingham Express Care, Effingham VA Clinic, and Medical Cannabis pharmacy for your health needs.
How can nearby landmarks help customers find Buffalo Wild Wings in Effingham?
Buffalo Wild Wings is near landmarks such as the Armed Forces Career Center and US Army Recruiting, which can help customers orient themselves when navigating to the restaurant.