Numerous customers reported long wait times for service and food, with many feeling ignored or neglected by staff.
Food Quality
Many reviews highlighted poor food quality, including cold, dry, or improperly cooked items, leading to dissatisfaction.
Staff Attitude
Several customers noted rude or unhelpful behavior from staff, contributing to a negative dining experience.
Management Concerns
Feedback indicated issues with management, including understaffing and lack of oversight, which affected service quality.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted enjoyable food experiences.
KK
Kelly Keel
3 days ago
5.0
Buffalo is buffalo, nothing special any more but good. The waiter/bartender was cool. They were closing up when we were there so he was doing alot all over so the drinks sat empty for a bit but he did great. I know how it is doing several things at a time.
JL
Jim Lee
Nov 11, 2025
2.0
I hate to give a bdubs a low rating, so please let me explain. You'll still get the same great food and atmosphere as any other Bdubs, but this one is way understaffed and out of all the bdubs I go to throughout the country this one has the lowest turn out and attendance especially for a MNF game. I cant speak bad about the wait staff, they were sweet and really trying to help. However, since there was an empty place the bartender started her closing duties way to early and an hour before close, most chairs were put up. For the few of us there we didnt even get audio for the game until almost half time. Corporate needs to come in and shake the tree on this place. I love Buffalo Wild Wings and watch most football games at them. I even book my hotel rooms based on locations of bdubs, But this one needs help and it wouldn't take much to get it up to the same standards as the ones all over America.
CS
Chanoah Smith
Oct 30, 2025
1.0
We came in and sat at the bar — waited over 20 minutes before anyone even came to take our order, and the place wasn’t busy at all. When the waitress finally showed up, our drinks took another 15 minutes to come out. Food took about 30 minutes and wasn’t even hot when it arrived. The service was terrible from start to finish, and honestly, it felt like we were being ignored. We only stayed because I was hungry and it was late.
The waiter walked pass us over 5 times and never asked if we were ok are needed anything else like a refill etc.
DO BETTER!
RA
Rich Arnold
Oct 28, 2025
1.0
Disappointed. Walked in and stood there for over 10 minutes we were passed by 4 waitress's and a Manager. None of them even acknowledged us. We walked out and went to Chili's and it was great
MG
Melissa G
Sep 20, 2025
1.0
We went in today 09/20/2025 around 3pm- booth 84. We left after an hour of not having food, when the manager said she would take care of drinks. We ordered street tacos, wings, ultimate appetizer, and 3 soft drinks and a house margarita. It was poor service, they never asked if we wanted another margarita, we were told 20 minutes before leaving the food was coming right up. No one tried to even make things right or find out what the true problem was. We were not checked on much through all of this. This was the most disappointing and frustrating experience we have had at a buffalo wild wings or any restaurant at that!
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Effingham specialize in?
Buffalo Wild Wings in Effingham specializes in award-winning Buffalo, New York-style wings offered in 26 different sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in Effingham?
The restaurant is open Monday to Wednesday from 10:30 AM to 11:00 PM, Thursday to Saturday from 10:30 AM to midnight, and Sunday from 10:30 AM to 11:00 PM.
Where is Buffalo Wild Wings located in Effingham?
Buffalo Wild Wings is located at 1001 Avenue Of Mid America, Suite 1, Effingham, IL 62401, USA.
What is the contact phone number for Buffalo Wild Wings in Effingham?
You can reach Buffalo Wild Wings in Effingham by calling +1 217-540-9464.
Is Buffalo Wild Wings in Effingham open for takeout?
Yes, Buffalo Wild Wings in Effingham offers takeout services.
What categories does Buffalo Wild Wings in Effingham fall under?
This location is categorized as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
Are there any fitness centers near Buffalo Wild Wings in Effingham?
Yes, nearby fitness centers include The Zone 24 Hour Fitness Center, The Premier Athletic Club, and YMCA, which customers might visit before or after dining.
What nearby restaurants are close to Buffalo Wild Wings in Effingham?
Nearby restaurants you might check out or compare include Chili's Grill & Bar, Golden Corral Buffet & Grill, and Cracker Barrel Old Country Store.
Are there any nearby healthcare facilities close to Buffalo Wild Wings in Effingham?
Yes, nearby healthcare facilities include Effingham Express Care, Effingham VA Clinic, and Medical Cannabis pharmacy for your health needs.
How can nearby landmarks help customers find Buffalo Wild Wings in Effingham?
Buffalo Wild Wings is near landmarks such as the Armed Forces Career Center and US Army Recruiting, which can help customers orient themselves when navigating to the restaurant.