Brand Certified
Wingstop
3.4(388 reviews)
Certified by Wingstop • Mar 01, 2026
Business Details
2100 Troy Rd, Edwardsville, IL
62025, United States
Certified by Wingstop • Mar 01, 2026
(618) 656-9494
Certified by Wingstop • Mar 01, 2026
https://www.wingstop.com/
Certified by Wingstop • Mar 01, 2026
About
Certified by Wingstop • Mar 01, 2026
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Edwardsville Troy. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Wingstop • Mar 01, 2026
Hours
Certified by Wingstop • Mar 01, 2026
Reviews
3.4
388 reviews
5 stars
184
4 stars
39
3 stars
30
2 stars
21
1 star
114
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the wings for their taste, but many reported issues with cold or incorrect orders.
Service Speed
Numerous reviews highlighted slow service, with many customers experiencing long wait times for their orders.
Customer Service
Feedback indicated a mix of positive and negative experiences; while some employees were noted for their friendliness, many customers reported rude or unprofessional behavior from staff.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
- NNNoff2 days ago1.0Went in at 4:40 on a Sunday with 3 employees working. One was taking a long personal call at the front register. No one acknowledged me or took my order while I stood there for about 8 minutes. After the lady got off her personal call she walked off without taking anyone's order so I walked out. Hire more people or something. They weren't busy either.
- TBTimothy Bush6 days ago1.0Stopped in at 3 pm for some wings. Worker told me he could not take my order since he was the cook. He said his management might be out back or might not be here. I left hungry
- MTMark ThompsonFeb 11, 20261.0Ordered wings for Super Bowl at 3:30pm. Online order said they’d be ready at 4:45pm. Pick up at the restaurant was chaos. Packed with people that didn’t receive their orders. Workers were yelling and were tripping over each other. I cancelled my order and never got the amount refunded. Had to dispute the charge with my credit card company. Very disappointing.
- MWMike WheelerFeb 8, 20265.0Even with the hectic commotion of the Super Bowl and nonstop orders the team at this location still had a smile on their face and joked with everyone to make sure people waiting on their orders still were comfortable with the wait time. Food was hot fresh just as you’d expected to be even if you weren’t waiting 10 out of 10 five stars would eat here again.
- DNDaniel NeilJan 30, 20261.0My supervisor called wingstop last night to put an order in for today for us to have for lunch. He called about 8 pm to place the order and they said he had to come in personally to order, he said thats fine. He goes in today at noon to place the order and the manager told him he had to order online. After going back and forth with the manager he finally takes his order and got snotty saying i guess ill have to ring it up all individually. While thats going on the workers are in the back laughing at my supervisor because he was trying to order food for us. After finally taking the order the manager says i guess you need me to read that back to you. My supervisor says yes to make sure the order was right for my team. The manager rolls his eyes and reads it back to him. Afterwards he takes my supervisors money and then immediately walking away not saying a word. My supervisor needed the recent to bring back because it was on our company card. The manager storms back rips the reciept and tosses it back at my supervisor. I dont know what is so damn hard to order food but this specific location is god awful and has no respect. Be better if they shut down and bring in a different wing place.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings can I order at Wingstop Edwardsville Troy?
You can order classic or boneless wings as well as tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the regular hours of operation for Wingstop Edwardsville Troy?
Wingstop Edwardsville Troy is open daily from 10:30 AM to midnight, and until 1:00 AM on Fridays and Saturdays.
Does Wingstop Edwardsville Troy offer delivery and pickup options?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a drive-through service available at Wingstop Edwardsville Troy?
No, Wingstop Edwardsville Troy does not have drive-through service and is closed for drive-through every day.
Where is Wingstop Edwardsville Troy located?
Wingstop is located at 2100 Troy Rd, Edwardsville, IL 62025, United States.
Can I order from Wingstop Edwardsville Troy using a mobile app?
Yes, you can order using the Wingstop app available on both iOS and Android platforms.
What payment methods does Wingstop Edwardsville Troy accept?
They accept American Express, Discover, Mastercard, and Visa for payment.
What nearby dining options are available if I want to try different cuisines after visiting Wingstop?
Nearby dining options include Qdoba for Mexican food, Cold Stone Creamery for ice cream and smoothies, Panera Bread for coffee and sandwiches, Jersey Mike's Subs for sandwiches, and Five Guys for American fast food.
Are there any nearby services like hair salons or wellness centers close to Wingstop Edwardsville Troy?
Yes, Fantastic Sams Cut & Color hair salon and Sound Body Therapeutic Massage are nearby for your beauty and wellness needs.
How can the nearby transportation service JewelRide help when visiting Wingstop Edwardsville Troy?
JewelRide provides limo and transportation services nearby, which could be convenient for customers who prefer a ride to and from Wingstop without worrying about parking or driving.
Brand Certified Facts from Wingstop
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Certified March 01, 2026Yext Knowledge Graph
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