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Wendy's - Closed

3.5
(1031 reviews)

Business Details

6104 Center Grove Rd, Edwardsville, IL
62025, United States
(618) 692-8160

About

Fast Food RestaurantBreakfast RestaurantWendy's
This Wendy's location is permanently closed.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's - Closed
6104 Center Grove Rd, Edwardsville, IL
62025, United States

Hours

Reviews

3.5
1,031 reviews
5 stars
368
4 stars
230
3 stars
144
2 stars
86
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and frequent order mistakes, leading to frustration and disappointment.

Food Quality

Many reviews mentioned cold, stale, or improperly prepared food, with several customers expressing dissatisfaction with the overall quality.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, particularly in handling complaints or during service.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty restrooms and overall lack of cleanliness.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items, indicating that experiences can vary.
  • BW
    Brad Woods
    Feb 13, 2026
    1.0
    This is hard to do but after our last experience there? Never again. Ever. First, we enter the restaurant and I find a table to seat my disabled Mother, then proceed to go to the front and order our food. I go back to the table and after about 30 long minutes I go up to the counter where I'm met by what appears to be a manager. He asked can I help you and I'm like "yes we need our food please." And it was the way he said this that ruined any chance of us ever coming back..."What order? You never ordered anything." At which time I simply handed him our receipt, at which time he handed it to the cook who proceeded to make our food. The big issue? He never once said "Sorry about that." Infact the jerk walked around giving hateful looks and I'm thinking to myself why all while my Mom is asking "why?". I couldn't answer her without being as low as the man behind the counter so I tried to smile and tell her not to worry as I scraped off the massive amount of salt that was pouring off the fries. Needless to say, it's been roughly 6 years since we've been back to that location. I don't think I'll ever be able to go there considering the lack of human compassion by the manager. I miss the days when people in general used to show love to each other. There used to be a time when you didn't have to asked for service you were handed it before you could imagine it. Now we live in a time where people are demanding services for things unpaid! Imagine that! No receipt no food. I hope everyone including that manager are doing well and things are much better there now hopefully. In my prayers always....
  • RC
    Robin Casey
    Jan 31, 2026
    5.0
    Best chili ever!!!
  • CB
    Caitlin Burton
    Jan 28, 2026
    1.0
    The absolute incompetence and laziness at this Wendy’s is ridiculous. Every time we come here for our DoorDash they take for over 30 minutes to give us anything. They have attitude and they don’t care if anything’s missing from the bags. I think that this Wendy’s should be shut down or very closely looked at by the health department because this is ridiculous and I’m tired of coming here and getting treated like crap.
  • AD
    Andrew D
    Jan 10, 2026
    1.0
    6:45 PM on a Saturday. Doors locked with no sign on door. Employee sitting on their phone in lobby. No wonder they are closing so many locations.
  • TG
    Tara Gaston
    Jan 4, 2026
    2.0
    We got dinner at 9:30 pm. There was one car at the window and one at the speaker when we pulled up. I don't know what the issue was but they may have been short staffed due to it being later in the evening, which I understand. After ordering, we waited probably 10-15 minutes for food. We got 2 meals and 1 fry. The fries were cold. Not even a little warm. They tasted like grease. We will go somewhere else next time we are in the area.

Frequently Asked Questions About Wendy's - Closed

Is Edwardsville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's - Closed

Wendy's - Closed partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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