Taco Bell

3.9
905 reviews
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Business Details

1710 Troy Rd, Edwardsville, IL
62025, United States
(618) 692-0744
https://locations.tacobell.com/il/edwardsville/1710-troy-rd.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1710 Troy Rd in Edwardsville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1710 Troy Rd, Edwardsville, IL
62025, United States

Hours

Reviews

3.9
905 reviews
5 stars
424
4 stars
214
3 stars
125
2 stars
34
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude behavior and poor management.

Order Accuracy

Many customers experienced issues with missing items or incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Food quality varies significantly; some customers enjoyed their meals while others reported issues like cold food, poor preparation, and strange tastes.

Speed of Service

The drive-thru and service speed received negative feedback, with numerous reports of long wait times and slow service.

Cleanliness

Several reviews highlighted cleanliness issues in the dining area and food preparation, affecting overall customer experience.
  • CW
    Carl Walsh
    Nov 16, 2025
    1.0
    Store is dead. Still takesover 10 minutes to get a delivery order. Staff should stop playing with themselves and make the orders
  • GH
    Garrett Helms
    Nov 2, 2025
    3.0
    This place is great. Sometimes, when busy your food will not be cooked fully
  • MW
    Mrs Wilson
    Oct 29, 2025
    1.0
    I got 3 supreme luxe boxes totaling 22.81, came home and saw taco bell did not put the mild sauce I asked for. So I called and was connected to the manager who sarcastically said they were sorry but that it was a free condiment and that I was welcome to come back and pick some up. Never going to that taco bell again in Glen Carbon. Their lack of customer service should really be a huge concern for the company. So my food is cold now and I have to drive to another taco bell to get something that I should have already had when I got my order. Unless I go back and get a refund for this food that is cold now
  • X7
    XFamily 72789
    Oct 9, 2025
    4.0
    Got 4 soft tacos with sour cream witch cost 2.40 or 2.60extra and barely had sour cream on them and it was all at one end. Other than that food was good and the girl at the window was really nice. Stopped for a quick bite with a family member. Took about 4mins to order, pay and get food.
  • NS
    Nire Smith
    Sep 21, 2025
    1.0
    They pick and choose what they want to give you regardless if u paid for it. Multiple times I just accepted it the first few times but it keeps happening i would strongly advise against ordering delivery from this place especially at night.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell Edwardsville on weekdays?

The drive-through is open Monday to Wednesday and Sunday from 7:00 AM to 3:00 AM. On Thursday, Friday, and Saturday, it is closed.

Where is Taco Bell located in Edwardsville, IL?

Taco Bell is located at 1710 Troy Rd, Edwardsville, IL 62025, USA.