Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
736 reviews
5 stars
222
4 stars
146
3 stars
131
2 stars
74
1 star
163
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including cold items, incorrect orders, and poorly prepared food.
Service Speed
Many reviews highlighted slow service times, particularly in the drive-thru, with some customers waiting over 20 minutes for their orders.
Customer Service
Numerous complaints were made about rude and unprofessional staff behavior, with some customers experiencing confrontational interactions.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty dining areas and restrooms.
Management Issues
Reviews indicated a lack of effective management, with calls for better training and oversight of staff to improve overall service.
- KMKarrie MccriteOct 25, 20255.0Great food
- CLCloey LydonOct 21, 20251.0genuinely the worst customer service i’ve ever experienced every time i’ve gone there, not sure if any of the cashiers have more than 2 firing neurons or have ever experienced joy in their lives
- DWDio's Last WillOct 13, 20251.0Currently working through food poisoning. It sucks BTW.
- FFFmanOct 11, 20251.0Routinely one of the slowest and most unprepared locations I've been to, doesn't matter the time of day.
- ETErnie TidballOct 3, 20251.0Very slow McDonalds. The employees couldn’t stop arguing each other. Very poorly mismanaged. I ordered two French Vanilla Iced Coffees and they both tasted and look completely different. Terrible service. Some of these employees should be fired!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 6091 Center Grove Road, Edwardsville?
McDonald's is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru available at this McDonald's location?
The drive-thru is open every day from 6:00 AM to 11:00 PM.
What delivery services does McDonald's offer here?
This McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.
How can I order from this McDonald's online?
You can order online via https://mcdonalds.order.online/business/-5579 or through their mobile apps available on both iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location has a drive-thru service.
Are there any nearby convenience stores or gas stations near McDonald's?
Yes, Circle K, a convenience store and gas station with coffee shop services, is nearby for any additional quick needs.
Where can I find breakfast or brunch options close to this McDonald's?
Twisted Biscuit Brunch Co., a nearby breakfast and brunch restaurant, is a great place to visit before or after your McDonald's meal.
Are there other dining options near McDonald's at Center Grove Road?
Yes, nearby dining includes Bull & Bear American Restaurant, Quiznos sandwich shop, Shangri-la Chinese Restaurant, and Bully's Smokehouse barbecue restaurant.
If I need financial services near McDonald's, where can I go?
You can visit nearby financial services like Bitcoin Depot for currency exchange and The Exchange Network for ATM services.