Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, such as cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Several customers noted that the restaurant was often dirty, including messy dining areas and unsanitary conditions.
Management Issues
There were complaints about poor management and lack of staff training, leading to disorganized service and employee behavior.
AB
Alec Boyens
4 days ago
2.0
Messed up my food twice (same order) It is what it is. Do not take reviews as gospel to what will happen to you, but this did happen to me
DR
Dave Rudloff
Jan 20, 2026
2.0
The whole McDonald's chain has transformed over the years, and not in a good way! Kiosk ordering spreads germs. Customer service is in the toilet. Seating couldn't be more uncomfortable. Both Edwardsville locations leave a lot to be desired.
DG
Dave Gregor
Dec 10, 2025
5.0
Bought gift ten 10 dollar gift cards for a friend to hand out to homeless. The manager rung up the cards and made sure they were all ready to spend. She was very helpful and friendly. Very impressed with her attitude and efficiency.
KM
Karrie Mccrite
Oct 25, 2025
5.0
Great food
CL
Cloey Lydon
Oct 21, 2025
1.0
genuinely the worst customer service i’ve ever experienced every time i’ve gone there, not sure if any of the cashiers have more than 2 firing neurons or have ever experienced joy in their lives
What are the operating hours for McDonald's at 6091 Center Grove Road, Edwardsville?
McDonald's is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru available at this McDonald's location?
The drive-thru is open every day from 6:00 AM to 11:00 PM.
What delivery services does McDonald's offer here?
This McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.
How can I order from this McDonald's online?
You can order online via https://mcdonalds.order.online/business/-5579 or through their mobile apps available on both iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location has a drive-thru service.
Are there any nearby convenience stores or gas stations near McDonald's?
Yes, Circle K, a convenience store and gas station with coffee shop services, is nearby for any additional quick needs.
Where can I find breakfast or brunch options close to this McDonald's?
Twisted Biscuit Brunch Co., a nearby breakfast and brunch restaurant, is a great place to visit before or after your McDonald's meal.
Are there other dining options near McDonald's at Center Grove Road?
Yes, nearby dining includes Bull & Bear American Restaurant, Quiznos sandwich shop, Shangri-la Chinese Restaurant, and Bully's Smokehouse barbecue restaurant.
If I need financial services near McDonald's, where can I go?
You can visit nearby financial services like Bitcoin Depot for currency exchange and The Exchange Network for ATM services.
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