Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
744 reviews
5 stars
229
4 stars
146
3 stars
131
2 stars
74
1 star
164
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor customer service, including rude staff, slow service, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, such as cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Several customers noted that the dining area and restrooms were often dirty or poorly maintained.
Management Issues
There were complaints about management and staff behavior, with calls for better training and oversight.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with friendly staff and quick service at times.
- DGDave GregorDec 10, 20255.0Bought gift ten 10 dollar gift cards for a friend to hand out to homeless. The manager rung up the cards and made sure they were all ready to spend. She was very helpful and friendly. Very impressed with her attitude and efficiency.
- KMKarrie MccriteOct 25, 20255.0Great food
- CLCloey LydonOct 21, 20251.0genuinely the worst customer service i’ve ever experienced every time i’ve gone there, not sure if any of the cashiers have more than 2 firing neurons or have ever experienced joy in their lives
- DWDio's Last WillOct 13, 20251.0Currently working through food poisoning. It sucks BTW.
- FFFmanOct 11, 20251.0Routinely one of the slowest and most unprepared locations I've been to, doesn't matter the time of day.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 6091 Center Grove Road, Edwardsville?
McDonald's is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru available at this McDonald's location?
The drive-thru is open every day from 6:00 AM to 11:00 PM.
What delivery services does McDonald's offer here?
This McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.
How can I order from this McDonald's online?
You can order online via https://mcdonalds.order.online/business/-5579 or through their mobile apps available on both iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location has a drive-thru service.
Are there any nearby convenience stores or gas stations near McDonald's?
Yes, Circle K, a convenience store and gas station with coffee shop services, is nearby for any additional quick needs.
Where can I find breakfast or brunch options close to this McDonald's?
Twisted Biscuit Brunch Co., a nearby breakfast and brunch restaurant, is a great place to visit before or after your McDonald's meal.
Are there other dining options near McDonald's at Center Grove Road?
Yes, nearby dining includes Bull & Bear American Restaurant, Quiznos sandwich shop, Shangri-la Chinese Restaurant, and Bully's Smokehouse barbecue restaurant.
If I need financial services near McDonald's, where can I go?
You can visit nearby financial services like Bitcoin Depot for currency exchange and The Exchange Network for ATM services.