Brand Certified
McDonald's
3.3(1108 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1704 Troy Rd, Edwardsville, IL
62025, United States
Certified by McDonald's • Mar 01, 2026
(618) 656-1220
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,108 reviews
5 stars
332
4 stars
231
3 stars
204
2 stars
115
1 star
226
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, both in the drive-thru and for in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Food Quality
Several customers noted that the food was often cold, overcooked, or not fresh, leading to dissatisfaction.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a lack of general upkeep.
- HHHomeHustler04Feb 5, 20263.0Waited 25 mins waiting in my food. My boyfriend and I went to eat in the restaurant and I ordered sharible meal. They were so slow.
- LBLuke BurnhamJan 29, 20262.0Budget 30-40 mins at peak times (breakfast, weekend lunch)
- CCcathe criselJan 28, 20264.0Good special on Nuggets.
- KMKylor MendozaJan 15, 20261.0Always missing food
- AMAaron MatthewsJan 1, 20262.0There's no reason why I should have to wait for 5+ minutes for a simple soda when the car at the windows can be rolled to the second pickup window! That's what the second one is there for; to keep the line moving! Inefficient!
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1704 Troy Rd, Edwardsville?
McDonald's at 1704 Troy Rd, Edwardsville is open daily from 6:00 AM to 11:00 PM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open daily from 6:00 AM to 11:00 PM.
During what hours is delivery available from this McDonald's?
Delivery service is available daily from 6:00 AM to 10:30 PM.
What types of pickup and delivery services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order online or through an app for this McDonald's?
You can order online via https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location offers a drive-thru service.
Which nearby fast food restaurants can I find around this McDonald's at 1704 Troy Rd?
Nearby fast food restaurants include Taco Bell, Arby's, Pizza Hut, Captain D's, and Buffalo Wild Wings, providing various dining options close to McDonald's.
What nearby services could I visit after dining at McDonald's on Troy Rd?
After dining at McDonald's, you might visit Edwardsville Family Dentist for dental care, Cut N Up for a barber or beauty salon service, or The Edwardsville Arts Center for arts and entertainment.
Are there nearby places for automotive services near this McDonald's?
Yes, nearby automotive services include SouthSide’s Allstar Collision, Southside's Allstar Collision Center, Rapid Lube for oil changes, and Zips Car Wash for car washing and detailing.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website