Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,094 reviews
5 stars
329
4 stars
225
3 stars
203
2 stars
114
1 star
223
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, both in the drive-thru and for in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Customer Service
Feedback indicated a lack of professionalism and friendliness among staff, with some customers experiencing rude interactions.
Food Quality
Several customers noted that the food was often cold, overcooked, or not fresh, leading to dissatisfaction with their meals.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a generally unkempt environment.
- AMAaron MatthewsJan 1, 20262.0There's no reason why I should have to wait for 5+ minutes for a simple soda when the car at the windows can be rolled to the second pickup window! That's what the second one is there for; to keep the line moving! Inefficient!
- HHHockeyguymikeDec 24, 20251.0Ordered breakfast at 10:15 arrived at 10:19, waited in line 15 mins then get told they can’t fulfill my order because it’s past 10:30.
- QMQuinten MilliganDec 24, 20251.0order a breakfast burrito meal and a sausage egg and biscuit and had to wait over 15 minutes after being asked to pull past the second window
- PLPositive LifeDec 21, 20251.0arrived at 850 in the morning ordered a small frappe and a sausage biscuit after 20 minutes they say the frappe machine is down. waited 10 more minutes for a refund
- KSKatelyn SnyderNov 23, 20251.0My husband and I went through the drive thru. We waited a few minutes for someone to greet us but never happened. Then when we said “hello” twice they said they’re be with us as soon as possible. We drove passed the windows and no one was in the first window (no one was in line at all), and at the second window, someone was just sitting there waiting. The lights were not on outside so it looked closed too. Another person in the second lane also drove away. Very disappointed.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1704 Troy Rd, Edwardsville?
McDonald's at 1704 Troy Rd, Edwardsville is open daily from 6:00 AM to 11:00 PM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open daily from 6:00 AM to 11:00 PM.
During what hours is delivery available from this McDonald's?
Delivery service is available daily from 6:00 AM to 10:30 PM.
What types of pickup and delivery services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order online or through an app for this McDonald's?
You can order online via https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location offers a drive-thru service.
Which nearby fast food restaurants can I find around this McDonald's at 1704 Troy Rd?
Nearby fast food restaurants include Taco Bell, Arby's, Pizza Hut, Captain D's, and Buffalo Wild Wings, providing various dining options close to McDonald's.
What nearby services could I visit after dining at McDonald's on Troy Rd?
After dining at McDonald's, you might visit Edwardsville Family Dentist for dental care, Cut N Up for a barber or beauty salon service, or The Edwardsville Arts Center for arts and entertainment.
Are there nearby places for automotive services near this McDonald's?
Yes, nearby automotive services include SouthSide’s Allstar Collision, Southside's Allstar Collision Center, Rapid Lube for oil changes, and Zips Car Wash for car washing and detailing.