Dairy Queen Grill & Chill

4.2
381 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
400 S Buchanan St, Edwardsville, IL
62025-2038, United States

Hours

Reviews

4.2
381 reviews
5 stars
208
4 stars
103
3 stars
28
2 stars
9
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are mixed, with some praising friendly staff while others report rudeness and inattentiveness.

Food Quality

Food quality is generally appreciated, but there are complaints about incorrect orders and portion sizes.

Pricing Concerns

Many customers find the prices to be high compared to other locations, leading to dissatisfaction.

Cleanliness

The establishment is often noted for its cleanliness, although some reviews mention areas needing attention.

Positive Experiences

Several customers highlight exceptional experiences, particularly with staff going above and beyond to assist.
  • KR
    kevin rogers
    4 days ago
    4.0
    GOT A BLIZZARD
  • XX
    Xtra
    Nov 8, 2025
    5.0
    Always amazing. Ice cream is the best
  • TR
    Terry Reynolds
    Nov 7, 2025
    5.0
    Gino was great.
  • TN
    TJ Nappier
    Nov 5, 2025
    5.0
    drive thru service was quick
  • EC
    Eunice Barnes Combs
    Oct 30, 2025
    1.0
    I was sitting waiting on my food and they close the window in my face when I asked about my food and they do something else why i waiting on food so rude 😒 won't be coming back 😒

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes via DQCakes.com.

What are the opening hours of Dairy Queen Grill & Chill in Edwardsville, IL?

The restaurant is open every day from 10:30 AM to 10:00 PM.