Dairy Queen Grill & Chill

4.2
387 reviews
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Business Details

400 S Buchanan St, Edwardsville, IL
62025-2038, United States
(618) 692-8191
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
400 S Buchanan St, Edwardsville, IL
62025-2038, United States

Hours

Reviews

4.2
387 reviews
5 stars
213
4 stars
102
3 stars
29
2 stars
9
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report slow service and rude interactions.

Food Quality

Food quality is generally well-received, with many customers enjoying the ice cream and burgers, though some mention issues with incorrect orders and high prices.

Cleanliness

The establishment is often noted for its cleanliness, although there are occasional mentions of dirty tables and greasy floors.

Pricing

Many customers find the prices to be high compared to other locations, leading to complaints about value for money.
  • NV
    Nicole Voigt
    Dec 24, 2025
    5.0
    Most amazing ice cream selection only thing is it could be a little cheaper its crazy expensive.
  • TT
    Thomas Taylor
    Dec 21, 2025
    1.0
    Slow workers. And when owners are not around they really don't care at all. Make people wait like I am for 10 plus minutes
  • AR
    A Reising
    Dec 17, 2025
    5.0
    Nice and clean . Staff helped me with my order .
  • JR
    Jamie R
    Nov 26, 2025
    5.0
    Great place to eat Ice Cream
  • AF
    Angel Flores
    Nov 25, 2025
    3.0
    Service is usually good at this location, but this recent experience was poor. We ordered a 6-piece fry-ring basket and only received the fries and onion rings. We weren't offered a receipt during the transaction and the lady didn't read us the items back before confirming the order. They handed us only the fries and onion rings, which is when we realized they probably missed the "6-piece" part of the order. After informing them of the issue, they just told us to buy 6 chicken strips and that it wasn't that expensive (I don't want to pay more than what I should've in the first place!). I would've expected them to at least refund the fry-rings and allow us to purchase the item we wanted. Food and blizzard were good, about as expected. TL;DR Just make sure to get a receipt if you order from here.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes via DQCakes.com.

What are the opening hours of Dairy Queen Grill & Chill in Edwardsville, IL?

The restaurant is open every day from 10:30 AM to 10:00 PM.