Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,263 reviews
5 stars
455
4 stars
203
3 stars
222
2 stars
123
1 star
260
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight poor customer service, with staff being described as rude, unprofessional, and unhelpful.
Food Quality
Many customers reported issues with food quality, including cold or improperly prepared items, and dissatisfaction with taste.
Service Speed
Several reviews mention slow service, particularly in the drive-thru, with long wait times reported.
Cleanliness and Atmosphere
Some customers noted a chaotic and unclean atmosphere, with concerns about the overall dining experience.
- AKAngela K.3 days ago5.0They keep store clean, customers are normally patient (in food industry, PLEASE continue to understand how short staffed they always are) & as much as I hate the automatic message through drive through, I'm aware it reminds ppl to get app/method of payment ready. I appreciate the team that keeps showing up
- VMVernon T. MccantsJan 5, 20261.0If this is the one in St. Louis...a lobby full of homeless and no regular customers. I was from out of town and felt some kind of way
- JLJC LaweryJan 3, 20261.0Exceptionally rude and unprofessional
- HMHector MedinaDec 28, 20251.0The girl with two nose rings is so rude! I’ve never been to MO and needed to stop to use the restroom and unfortunately landed here. I asked if I could use the restroom cause it’s locked and the girl said nothing then I repeated myself and she snapped “go ahead” then as I’m walking away starts laughing at me with her friend, sorry, my McDonald’s aren’t getto enough to need remote bathroom locks. She should be kinder, it would look better on her than the rudeness she exudes.
- TRTJ RedNov 22, 20251.0Employees at McDonald’s serve customers food that is cold! The customer service is also terrible. An older African American woman stated, "I am tired of these customers! You opted to work at McDonald’s and serve the public!"
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 588 North 24th Street, East St. Louis, IL?
McDonald's is open 24 hours a day, 7 days a week at this location.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery services daily, 24/7, including same-day and no-contact delivery options.
Can I order McDonald's food on a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
Is there a drive-thru available at this McDonald's restaurant?
Yes, the McDonald's at 588 North 24th Street has a drive-thru that is open 24/7.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I view the full menu for this McDonald's location?
You can view the full menu online at McDonald's official website menu page: https://www.mcdonalds.com/us/en-us/full-menu.html
What nearby food options are available around McDonald's at 588 North 24th Street?
Nearby food options include Imo's Pizza, Krispy Krunchy Chicken, Pop's Fish & Chicken, East St Louis Fish & Chicken, and Hunt Brothers Pizza.
What nearby stores can I visit when I come to McDonald's at this location?
You can also visit Total Wireless, Boost Mobile, Cricket Wireless, Foot Locker, Family Dollar, RadioShack, and Walgreens nearby.
Are there nearby medical services close to this McDonald's?
Yes, nearby medical services include Oak Street Health State Street Primary Care Clinic, Jamilah Johnson NP, Jacinda Watkins NP, Dr. Justin Huynh MD, and Erin B. Alcazar NP.
Does McDonald's offer any rewards or special promotions?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food.