Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,257 reviews
5 stars
454
4 stars
201
3 stars
223
2 stars
122
1 star
257
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with staff being unprofessional, rude, and inattentive.
Food Quality
Feedback on food quality was mixed; some found it fresh and hot, while others complained about cold, incorrect, or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
Speed of Service
Customers experienced long wait times, especially during late hours, leading to frustration.
Overall Experience
Overall, the experience varied widely, with some customers enjoying their visits while others expressed strong dissatisfaction.
- TRTJ Red2 days ago1.0Employees at McDonald’s serve customers food that is cold! The customer service is also terrible. An older African American woman stated, "I am tired of these customers! You opted to work at McDonald’s and serve the public!"
- KCKathy CottonNov 15, 20255.0The famous mc rib is back (Caseyville, Illinois). Food wasn't hot (Fries). Young guy waiting on me didn't seem to bappy while waiting on me.
- SJscotty jNov 11, 20253.0It's off the highway 44west . Hood setting but 2 drive-thrus
- WRWilliam ReynoldsOct 31, 20252.0Food was ok but drive thru took 15 MINUTES
- VPVasudev PagidipalliOct 23, 20251.0This is the worst McDonald's ever. The staff are worst, the time is 11:25pm, these at least not taking orders they keep wandering but nothing in result.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 588 North 24th Street, East St. Louis, IL?
McDonald's is open 24 hours a day, 7 days a week at this location.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery services daily, 24/7, including same-day and no-contact delivery options.
Can I order McDonald's food on a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
Is there a drive-thru available at this McDonald's restaurant?
Yes, the McDonald's at 588 North 24th Street has a drive-thru that is open 24/7.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I view the full menu for this McDonald's location?
You can view the full menu online at McDonald's official website menu page: https://www.mcdonalds.com/us/en-us/full-menu.html
What nearby food options are available around McDonald's at 588 North 24th Street?
Nearby food options include Imo's Pizza, Krispy Krunchy Chicken, Pop's Fish & Chicken, East St Louis Fish & Chicken, and Hunt Brothers Pizza.
What nearby stores can I visit when I come to McDonald's at this location?
You can also visit Total Wireless, Boost Mobile, Cricket Wireless, Foot Locker, Family Dollar, RadioShack, and Walgreens nearby.
Are there nearby medical services close to this McDonald's?
Yes, nearby medical services include Oak Street Health State Street Primary Care Clinic, Jamilah Johnson NP, Jacinda Watkins NP, Dr. Justin Huynh MD, and Erin B. Alcazar NP.
Does McDonald's offer any rewards or special promotions?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food.