Taco Bell

2.8
257 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 699 State Route 203 in East Saint Louis. We're serving all your favorite menu items, from classic burritos and tacos, to new favorites like the $5 Double Stacked Tacos Box, Crunchwrap Supreme, Fiesta Taco Salad, and Chalupa Supreme. So come inside, or visit our drive-thru. You can also order online and skip our line inside.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • BreakfastAvailable

Location

Taco Bell
699 State Route 203, East Saint Louis, IL
62201, United States

Hours

Reviews

2.8
257 reviews
5 stars
78
4 stars
22
3 stars
31
2 stars
19
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff, long wait times, and a lack of attention to customers.

Food Quality

Customers reported issues with food quality, including incorrect orders, cold food, and unsanitary conditions.

Operational Hours

Multiple reviews mention that the location frequently closes earlier than advertised, leading to customer frustration.

Cleanliness

Several reviews noted poor cleanliness in the dining area and food preparation areas, raising concerns about hygiene.

Staff Attitude

Many customers expressed dissatisfaction with the staff's attitude, describing them as unprofessional and inattentive.
  • JW
    Jermaine Williams
    Nov 15, 2025
    5.0
    Thank you Tank for the great customer service. That food was made neat and tasty. You exceeded my expectations and it deserved a look at. Thank you. Its hard for a vegan truck driver and you made it better!
  • TT
    Twizted Trucker
    Oct 6, 2025
    1.0
    Horrible customer service, 9:30 pm I stood at the counter for 10 minutes and no one took my order, just walked out the subway was the same way they was too busy playing around in the back to serve their customers, nice
  • JH
    Jaclyn Haddock
    Jul 24, 2025
    1.0
    Look, the service here was 10/10. The restaurant was clean. Cashier went above and beyond.. Now im not saying their food was powerful, but let's just say it moved me in ways I was not physically prepared for. FOR DAYS. I cannot in good conscience rate higher due to a likely food poisoning that happened here. This was the only food I ate in days and the reaction was severe. As a trucker, sacrifices had to be made. I will never eat Taco Bell again.
  • KL
    Kara Ladner
    Jun 15, 2025
    5.0
    Didn’t catch their names, but the two black ladies who were working on Sunday evening are awesome. There was a long line and they handled it well. 10/10 for service and being patient with every customer. There was a race that just let out across the street so they got pretty busy.
  • BB
    Black_stang
    Jun 3, 2025
    1.0
    This is by far the worst tacos bell in the country!!!

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell in East Saint Louis?

The drive-thru is open daily from 6:00 AM to 11:00 PM.

Where is the Taco Bell located in East Saint Louis?

It is located at 699 State Route 203, inside the Pilot Travel Centers in East Saint Louis, IL 62201.