Taco Bell

2.8
260 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 699 State Route 203 in East Saint Louis. We're serving all your favorite menu items, from classic burritos and tacos, to new favorites like the $5 Double Stacked Tacos Box, Crunchwrap Supreme, Fiesta Taco Salad, and Chalupa Supreme. So come inside, or visit our drive-thru. You can also order online and skip our line inside.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • BreakfastAvailable

Location

Taco Bell
699 State Route 203, East Saint Louis, IL
62201, United States

Hours

Reviews

2.8
260 reviews
5 stars
80
4 stars
22
3 stars
31
2 stars
19
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and inattentive staff.

Food Quality

Numerous reviews mention poor food quality, including incorrect orders and unsanitary conditions.

Cleanliness

Several customers noted that the restaurant was dirty and not well-maintained, raising concerns about hygiene.

Operational Hours

Customers frequently complained about the restaurant closing earlier than advertised and not opening on time.

Staff Attitude

Many reviews highlighted a lack of professionalism among staff, with reports of employees being more focused on personal conversations than serving customers.
  • JW
    Jermaine Williams
    Nov 15, 2025
    5.0
    Thank you Tank for the great customer service. That food was made neat and tasty. You exceeded my expectations and it deserved a look at. Thank you. Its hard for a vegan truck driver and you made it better!
  • TT
    Twizted Trucker
    Oct 6, 2025
    1.0
    Horrible customer service, 9:30 pm I stood at the counter for 10 minutes and no one took my order, just walked out the subway was the same way they was too busy playing around in the back to serve their customers, nice
  • JH
    Jaclyn Haddock
    Jul 24, 2025
    1.0
    Look, the service here was 10/10. The restaurant was clean. Cashier went above and beyond.. Now im not saying their food was powerful, but let's just say it moved me in ways I was not physically prepared for. FOR DAYS. I cannot in good conscience rate higher due to a likely food poisoning that happened here. This was the only food I ate in days and the reaction was severe. As a trucker, sacrifices had to be made. I will never eat Taco Bell again.
  • JH
    Jen Helbig
    Oct 4, 2022
    1.0
    The only available items tonight were chalupas and doritos tacos. Why even be open if this is all you have? The prep area was a complete mess. The employees were too interested in their phones to be bothered with helping customers and their attitudes were horrible. If you choose to work here at least do what you are paid to do, otherwise quit and let someone who actually wants to work have the job. This location is a poor excuse of a restaurant and should be closed.

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell in East Saint Louis?

The drive-thru is open daily from 6:00 AM to 11:00 PM.

Where is the Taco Bell located in East Saint Louis?

It is located at 699 State Route 203, inside the Pilot Travel Centers in East Saint Louis, IL 62201.