Wendy's

3.4
1846 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
200 S Main St, East Peoria, IL
61611, United States

Hours

Reviews

3.4
1,846 reviews
5 stars
671
4 stars
384
3 stars
262
2 stars
135
1 star
394

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly during late-night shifts, leading to a negative dining experience.

Food Quality

Many reviews highlighted issues with food temperature, incorrect orders, and unsanitary conditions, including dirty dining areas and improper food handling.

Cleanliness

The restaurant was frequently described as dirty, with complaints about the state of the bathrooms and dining areas, contributing to an overall poor impression.

Order Accuracy

Customers consistently experienced problems with incorrect orders, including missing items and wrong food being served.

Customer Experience

While some customers noted friendly service, the overall sentiment was marred by long wait times and a lack of attentiveness from staff.
  • EC
    Eduardo Collado
    5 days ago
    1.0
    This store really needs new management, people is touching the food bare hands, they look dirty , its a food place, servers should look neat and clean, in top of that food was cold!!
  • KA
    Katriane Ashley
    Dec 27, 2025
    1.0
    Went through the drive thru and got something small. Saw the lady touching our food Bare Handed, no gloves. And our was just sitting on a table for 5+ minutes. Was the only ones in the drive thru, and their were only about 2 people inside, who had already been served. Person was moving incredibly slow considering i had a small order and was the only order. And I saw her drop someone else's food on the floor. Ive been coming here for a long time with my family, think we're gonna find a different one after this experience.
  • JG
    Jan G
    Dec 20, 2025
    1.0
    To the employee working the late shift on 12/19 into 12/20 (around 1:00 a.m.), I hope you eventually find a job that you enjoy and do not feel the need to take your frustration out on customers. You looked ridiculous acting the way you did. My family and I were driving late at night toward Ohio and stopped at this location because all the lights were on and it appeared open. Not knowing it was close to closing, my husband pulled up to place an order. The order was already being taken when he asked for a Frosty, and he was rudely told, “Our machine is off, we’re about to close, you know.” My husband apologized multiple times. Despite this, when we reached the window, the employee continued to act extremely rude—throwing her hands up, complaining, and behaving unprofessionally while the window was partially open. At one point, she even threw her headset in frustration. If the store was about to close, that could have been communicated politely from the start, and we would have left without any issue. Instead, we received cold food and were treated with unnecessary attitude and disrespect simply for placing an order that was already being taken. Working late does not excuse rude or childish behavior toward customers.
  • LB
    Lilly Browning
    Dec 11, 2025
    1.0
    All they’ll do is give you the wrong order they do it to me all the time and still have no problem taking my money for a meal I didn’t order and when I was there there a old guy practically passed out at one of the tables when I first walked in and the staff didn’t do anything about him didn’t bother checking on him to see if he was ok or kicking him out dude practically looked like he was dead or something
  • SB
    Sharon Brooks
    Nov 20, 2025
    2.0
    This use to be the best place to get an Apple Chicken Pecan lettuce salad, but not any longer. The container size has diminished drastically along with the amount of lettuce and extras on the top of salad. The price has not gone down any. So, I will NOT be buying a salad at Wendy's ever again.

Frequently Asked Questions About Wendy's

Is 100 S Main Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 200 S Main St, East Peoria?

The drive-thru at Wendy's is open from 6:30 AM to 1:00 AM Monday through Saturday, and from 6:30 AM to 11:00 PM on Sundays.