CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread East Peoria is here with warmth and welcome. Panera Bread. Food as it should be.
Mixed reviews on food quality, with some customers enjoying the soups and sandwiches while others reported issues with burnt or cold food.
Service Issues
Frequent complaints about slow service, incorrect orders, and rude staff, particularly during busy hours.
Cleanliness
Inconsistent cleanliness reported, with some customers noting a clean atmosphere while others mentioned dirty tables and bathrooms.
Pricing Concerns
Many customers felt the prices were too high for the quality of food received.
Positive Staff Interactions
Several reviews highlighted friendly and helpful staff, particularly in resolving issues or providing good service.
MB
Misty Bowman
Feb 2, 2026
4.0
They are very busy, so a bit less patient and helpful. I do recommend using the app. Invest in the free drink promo, it pays for itself. Great value.
MM
Macy
Jan 26, 2026
1.0
Grilled cheese I ordered was burnt to a crisp. Even the cheese was black. Not sure how they can serve something like that. Also, the chocolate chip cookie had an off taste to it. Too overpriced given the quality of the food.
DM
Desiree Milestone
Jan 1, 2026
5.0
Mediterranean sandwich with Mac and cheese. Yummy. Extra red peppers
Its usually crowded unless you go later in the evening. Sometime seating location isn't good.
CC
ChanceLore
Dec 21, 2025
5.0
I had an okay time but this one worker Lydia who might be a short bus hire if you get what I mean… she got my order wrong and when I went to complain she said nope that’s the right order then I pulled out the receipt and she just read what she wanted and kept denying that she got it wrong so? At least she was entertaining me because she’s definetly playing a satire character then after I finished the food that I was given still wrong Lydia gave me stank look but she kinda had a lazy eye so I could be wrong anyways very funny
RD
Russell DeJaynes
Dec 18, 2025
5.0
Met one the managers with Pastor Jim, great kind lady. The food is great. The place is absolutely stunning clean and the atmosphere is comforting with a home feel. I noticed business men working on their computers. You can tell it's, quiet comfortable with good food. With many customers.