McDonald's

3.0
990 reviews
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Business Details

2601 E Washington, East Peoria, IL
61611, United States
(309) 699-0721
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2601 E Washington, East Peoria, IL
61611, United States

Hours

Reviews

3.0
990 reviews
5 stars
262
4 stars
173
3 stars
187
2 stars
85
1 star
283

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a frustrating experience.

Food Quality

Many reviews highlighted cold food, incorrect orders, and poor food preparation, with some customers expressing dissatisfaction with the overall quality.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and unclean self-order machines.

Customer Service

While some employees received praise for their friendliness, many reviews pointed out a lack of professionalism and poor customer service overall.

Management Concerns

Frequent mentions of poor management practices, including staffing issues and lack of training, contributed to the negative experiences reported by customers.
  • BK
    Brayden Kohorst
    5 days ago
    5.0
    Cold fries
  • MF
    Mario Flores
    Jan 3, 2026
    1.0
    I stop for nuggets and fries ,I ask the lady on charge if I can have hot fries, she say yes BUT she pass me the same cold fries at guy working he help me out ,BUT was other lady cooking the fries and again !!! They give me the cold fries plus all the time I wait ,that is so disappointing. Hope they do better on the future. Not one customer deserves cold food .
  • AR
    Amanda Rogers
    Dec 13, 2025
    1.0
    I wish I could give this place 0 stars. I sat at the drive thru today with a mobile order for a coffee for over 15 minutes before someone even got on. I would’ve left but I already paid. Now late to work, they then take another 15 minutes to make a single Frappuccino and bring it outside.
  • EW
    Ethan W
    Dec 11, 2025
    1.0
    Tried to use the mobile app to order, but was told they didn’t have anything. Customer service was no help even though I had a receipt. Thanks for nothing.
  • LW
    Lee Weber
    Nov 17, 2025
    4.0
    It's off the highway and usually busy.
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Frequently Asked Questions About McDonald's

What are the regular hours of operation for this McDonald's location?

This McDonald's is open from 5:30 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.

What are the drive-thru hours for this McDonald's?

The drive-thru operates from 5:30 AM to 11:00 PM Monday through Thursday, 5:30 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.