Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude staff and poor customer service experiences, with several noting a lack of attentiveness and professionalism.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Several customers mentioned unsanitary conditions, including dirty tables and unclean food preparation areas.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold food and poorly prepared items.
Management Issues
Many reviews pointed to poor management practices, including staff training deficiencies and lack of oversight leading to repeated service failures.
LW
Lee Weber
Nov 17, 2025
4.0
It's off the highway and usually busy.
EO
Elizabeth Oakes
Nov 8, 2025
5.0
I love McDonald's since I was a little girl.
JH
Jen Heinz
Oct 24, 2025
5.0
Shout out to Ashley who is amazing! Excellent customer service. Friendly, attentive, clean.
Thank you! (She needs a raise!!)
CD
Chris Downey
Oct 23, 2025
5.0
Nice clean play area
MH
M Hamlin
Oct 18, 2025
1.0
Going through the drive-thru is like playing a game of whack-a-mole. Ordered a quarter pounder, got a 3 pce chicken strip. Before this, ordered a chicken sandwich, got a cheeseburger. The management just hates you.
What are the regular hours of operation for this McDonald's location?
This McDonald's is open from 5:30 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
What are the drive-thru hours for this McDonald's?
The drive-thru operates from 5:30 AM to 11:00 PM Monday through Thursday, 5:30 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
Can I get food delivered from this McDonald's?
Yes, delivery is available daily. Hours vary but generally run from early morning around 5:30-6:00 AM to 10:30-11:30 PM depending on the day.
What services does this McDonald's provide for pickup and delivery?
They offer curbside pickup, regular delivery, same-day delivery, and no-contact delivery options.
Which payment methods are accepted at this McDonald's?
Payments can be made via American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a McDonald's app available for ordering at this location?
Yes, you can order through the McDonald's App, available on both iOS and Android platforms.
Does this McDonald's offer WiFi and mobile ordering?
Yes, this location offers WiFi as well as mobile ordering and mobile offers.
What nearby healthcare facilities are close to this McDonald's?
Nearby healthcare facilities include Proctor First Care - East Peoria, UnityPoint Clinic First Care - East Peoria, Dr. Cheryl Wegman MD, and Carlos Avila, MD.
What convenience stores or gas stations are near this McDonald's?
Casey's General Store and Take 5 Oil Change are nearby, useful for quick stops before or after visiting McDonald's.
Are there any nearby dessert or ice cream shops close to this McDonald's?
Nora's Cookies & Creamery and Roc Ice Cream and Golf are nearby spots where customers can enjoy ice cream or desserts after their meal.