Arby's

4.0
756 reviews
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Business Details

105 River Rd, East Peoria, IL
61611, United States
(309) 698-0602
http://www.arbys.com/locations/us/il/east-peoria/105-river-rd/store-7405
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
105 River Rd, East Peoria, IL
61611, United States

Hours

Reviews

4.0
756 reviews
5 stars
370
4 stars
202
3 stars
90
2 stars
35
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly during drive-thru interactions.

Food Quality

While some customers enjoyed the food, others noted issues with cold items, incorrect orders, and inconsistent preparation.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.

Service Speed

Customers frequently complained about long wait times in the drive-thru and for food preparation.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service from specific employees.
  • CS
    Christopher Sullivan
    6 days ago
    3.0
    Went in late and I was treated like I was a vagrant
  • ST
    Stephanie Trower
    Dec 28, 2025
    1.0
    I’m not sure why I try to come here anymore. It seems to me that every guest that comes here is an inconvenience. Tonight I went in at 645pm. There was a gentleman at the counter with a shake waiting on something or someone I would assume he was waiting on food. My husband and I waited 5 minutes and no one came to the counter. Didn’t even sound like anyone was there or making any food. Ended up going to Morton’s Arby’s. So much better. There were actual people there that were happy to have us.
  • JW
    Jeff Wilshire
    Dec 5, 2025
    5.0
    Great staff.
  • ED
    Ethan Dudley
    Nov 21, 2025
    1.0
    Wasn’t even close to 10:00pm and no one answered at the drive through even though there was someone inside. At least steak ‘n shake was open.
  • ST
    Sara Tesch
    Oct 29, 2025
    1.0
    Can only use 2 coupon in drive thru, can only make one order in drive thru. general manager is lazy. Do not recommend.
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