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Dunkin' Zero
Brand Certified

Dunkin'

3.1
(286 reviews)
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Business Details

17499 Dixie Highway, East Hazel Crest, IL
60429, United States
(708) 799-4510
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve East Hazel Crest, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
17499 Dixie Highway, East Hazel Crest, IL
60429, United States

Hours

Reviews

3.1
286 reviews
5 stars
96
4 stars
50
3 stars
28
2 stars
23
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a consistently negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders and poor attention to detail, resulting in dissatisfaction.

Lobby Access

Customers expressed frustration over locked lobby doors during business hours, limiting access to the establishment.

Food Quality

Several reviews mentioned cold or poorly prepared food items, contributing to an overall negative dining experience.

Restroom Availability

A recurring complaint was the lack of public restrooms, even for paying customers, which disappointed many visitors.
  • ES
    erza scarlet
    4 days ago
    1.0
    I don't think this is the way it's supposed to be made.
  • AL
    Alpha L
    Feb 13, 2026
    1.0
    Terrible place! Rude and dirty staff! You can not use the restroom supervisor will kick 🦵 you out !Employees dont wash their hands! I got a nail in my food !🤢
  • BB
    Brianna Blackmon
    Dec 19, 2025
    1.0
    Went to the drive through this morning at 8 40 to place an order with the menu open on my phone since this location does not have an outdoor menu up currently, for this woman on the intercom to be ignorant and rude and tell me if I didnt know what I wanted that second then I needed to leave, go around or go inside. I was not even at the intercom for a minute at that point and had my door open so she could hear me ask for one moment while I looked at the menu.
  • TT
    Tempyluv
    Dec 12, 2025
    2.0
    They are normally rude when I order here
  • MW
    Monae Wright
    Dec 12, 2025
    1.0
    I stop at this location cause I see their open. I go to pull on the door at 6:45 & it’s locked and their lobby hours open hours is 8am. Why do these idiots have their open sign on?
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Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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