Many customers praised the staff for being friendly, helpful, and efficient, although some reported rude interactions.
Service Speed
Customers noted that service was generally quick, but there were instances of slow service and order mix-ups.
Product Quality
While many enjoyed the ice cream and treats, there were complaints about inconsistent quality, such as melted blizzards and insufficient toppings.
Customer Experience
Overall, the atmosphere and location were appreciated, but some customers expressed dissatisfaction with specific service experiences.
Order Accuracy
Several reviews highlighted issues with order accuracy, including missing items and incorrect orders.
GP
grace kelly ruffo padron
Oct 5, 2025
5.0
They had a lot of clientele so prepare to wait at least 10 min, which it's not too bad.
RP
Ronald Pruchniak
Sep 30, 2025
5.0
Absolutely amazing staff
KJ
King Jay
Aug 29, 2025
5.0
Almost totally forgot thank you so much to Keith! He was very professional assisting me.
Was having trouble with the app accepting my payment but not submitting my order the other day and he and his manager handled the issue wonderfully!
Will be back come tomorrow to ensure it all was secured thank you so much!
SS
Sadboyz4ever
Aug 16, 2025
5.0
Cookie dough is delicious
TR
Taylor Roche
Aug 10, 2025
2.0
Got 2 brownie blizzards, I live 5 minutes away and when I got home it was just soup. Wanted a treat tonight but now I have to put it into the freezer for it to become ice cream and save it for next weekend. Not only is that a disappointment but having to ask for a lid on a blizzard that leaks everywhere in the car (happened once) is just insane. I shouldn’t have to ask for a lid through a drive through. What a disappointment.
Frequently Asked Questions About Dairy Queen (Treat)
What types of treats does Dairy Queen (Treat) in East Dundee specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, and frozen novelties.
What are the operating hours of Dairy Queen (Treat) on weekdays?
Dairy Queen (Treat) is open from 11:00 AM to 10:00 PM Monday through Thursday, and from 11:00 AM to 10:30 PM on Friday.
Is there a drive-thru available at this Dairy Queen location?
Yes, this Dairy Queen location has a drive-thru for convenient service.
Does Dairy Queen (Treat) offer family-friendly services?
Yes, it is family-friendly and welcomes children, making it a great place for families to enjoy ice cream treats.
Can I order Dairy Queen (Treat) products online for pickup?
Yes, you can place your pickup order online through their official ordering website.
Where is Dairy Queen (Treat) located?
It is located at 15 E Main St, East Dundee, IL 60118-1349, USA.
Are there any nearby ice cream shops to Dairy Queen (Treat) in East Dundee?
Yes, Van's Frozen Custard and another Dairy Queen are nearby, giving you more options to enjoy frozen treats.
What nearby shopping options are available around Dairy Queen (Treat)?
Nearby you can find Complete Bridal, Upscale Resale & Consignment, and Transition Wear for clothing and bridal shopping needs.
Where can I fuel up or get convenience items near Dairy Queen (Treat)?
Dundee Bait Shop, Exxon, and Dundee Marathon gas stations are close by for gas and convenience shopping.
Are there other family-related services or attractions near Dairy Queen (Treat)?
Yes, you can visit nearby places like the Honeymoon Travel and Destination Weddings for event planning and DeWitt Hair Salon for beauty services, making it convenient for family events.