Dairy Queen (Treat)

4.4
508 reviews

About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
15 E Main St, East Dundee, IL
60118-1349, United States

Hours

Reviews

4.4
508 reviews
5 stars
335
4 stars
106
3 stars
32
2 stars
14
1 star
21

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and efficient, although some reported rude interactions.

Service Speed

Customers noted that service was generally quick, but there were instances of slow service and order mix-ups.

Product Quality

While many enjoyed the ice cream and treats, there were complaints about inconsistent quality, such as melted blizzards and insufficient toppings.

Customer Experience

Overall, the atmosphere and location were appreciated, but some customers expressed dissatisfaction with specific service experiences.

Order Accuracy

Several reviews highlighted issues with order accuracy, including missing items and incorrect orders.
  • GP
    grace kelly ruffo padron
    Oct 5, 2025
    5.0
    They had a lot of clientele so prepare to wait at least 10 min, which it's not too bad.
  • RP
    Ronald Pruchniak
    Sep 30, 2025
    5.0
    Absolutely amazing staff
  • KJ
    King Jay
    Aug 29, 2025
    5.0
    Almost totally forgot thank you so much to Keith! He was very professional assisting me. Was having trouble with the app accepting my payment but not submitting my order the other day and he and his manager handled the issue wonderfully! Will be back come tomorrow to ensure it all was secured thank you so much!
  • SS
    Sadboyz4ever
    Aug 16, 2025
    5.0
    Cookie dough is delicious
  • TR
    Taylor Roche
    Aug 10, 2025
    2.0
    Got 2 brownie blizzards, I live 5 minutes away and when I got home it was just soup. Wanted a treat tonight but now I have to put it into the freezer for it to become ice cream and save it for next weekend. Not only is that a disappointment but having to ask for a lid on a blizzard that leaks everywhere in the car (happened once) is just insane. I shouldn’t have to ask for a lid through a drive through. What a disappointment.

Frequently Asked Questions About Dairy Queen (Treat)

What types of treats does Dairy Queen (Treat) in East Dundee specialize in?

Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, and frozen novelties.

What are the operating hours of Dairy Queen (Treat) on weekdays?

Dairy Queen (Treat) is open from 11:00 AM to 10:00 PM Monday through Thursday, and from 11:00 AM to 10:30 PM on Friday.