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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in East Alton, IL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 103 Niagara Street for the ultimate SONIC experience!
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Many reviews highlighted issues with food freshness and preparation, with several customers receiving cold or poorly made items.
Staff Attitude
While some customers praised friendly staff, others noted unprofessional behavior and rudeness from employees.
Management Issues
Several reviews pointed to poor management practices, including lack of organization and inadequate staffing.
Overall Experience
The overall sentiment was mixed, with some customers enjoying their experience while many expressed dissatisfaction and vowed not to return.
PA
Princess Aurelio
Feb 25, 2026
4.0
Sonic is a fast food place we like to go to. The idea of drive-in fast food is unique, and the food is premium. The young people who work here are mostly hospitable. We chose the drive-in more than the drive-thru. This time we chose the $6 All American Smasher meal with tater tots and a Diet Dr. Pepper with no ice for him, and 3-piece crispy tenders with sweet tea for me. More often than not, the wait times are pretty long, and a few customers left impatiently. I’m pretty patient, so I stayed. My 3 yo grandson thought Sonic is the hedgehog character. lol
DW
Donna Washington
Feb 8, 2026
5.0
I've tried the All American Smash Burger Meal at the Jennings, MO location, the Manchester location, and this one. This one is in 2nd place, They were fast enough, good food, good food temperature and great service from the friendly and charismatic cashier. I will stop by when I'm working in the area again. They are only 2nd place because the Jennings location meal was so flavorful I've become obsessed with this meal. I will get it everytime I see a Sonic 🤭
AC
Ariel Coyle
Jan 27, 2026
5.0
There French vanilla coffee was really good 😊 desiree was really nice
BS
Bellacina Studios
Jan 12, 2026
4.0
Sonic always gives nostalgic excitement. When you pull up to the car place. I can still remember when they would roll around on skates!!!!
In my opinion, my honest review is the food here is TERRIBLE. 🤢 It’s not just this location, It’s their food in general. 🤷🏻♀️
State to State, & sea to shining sea. I do NOT eat here……
however I am quick to pull up and get an amazing drink. 💯
Tonight it’s the sweetheart drink 🥤
YUMMMMM YA’LL 😋
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Certified March 01, 2026Yext Knowledge Graph
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