McDonald's

3.5
1313 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
102 Niagara Ave, East Alton, IL
62024, United States

Hours

Reviews

3.5
1,313 reviews
5 stars
439
4 stars
286
3 stars
272
2 stars
113
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and unprofessional staff behavior.

Food Quality

Feedback on food quality was mixed, with some customers receiving cold or poorly prepared items, while others enjoyed their meals.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant and bathrooms, affecting the overall dining experience.

Inconsistent Experience

Customers noted that experiences varied widely, with some visits being satisfactory while others were disappointing.
  • HQ
    Harleen Quinzel
    6 days ago
    3.0
    Every fourth visit our orders are correct, but overall friendly staff
  • AS
    Addyson Spencer
    Dec 27, 2025
    4.0
    Always a good spot to stop by for a quick bite, have had problems with missing sauces here and there but mostly on point with orders.
  • MJ
    morgan j
    Dec 16, 2025
    1.0
    Idk when we started putting a HALF a slice of cheese on the fish filets but that’s crazy as hell. Fries were soggy. The lady with the earpiece didn’t even listen to the order that was said. Shout out to the nice lady that handed me my food and gave me the right sauces I asked for
  • HM
    Hannah Morgan
    Dec 5, 2025
    1.0
    I waited for almost 30 min inside for my two meals that I asked for it to be cooked to order never got my receipt but the one on the boxes. Normally I don't have that issues it's normally hot I even watched the worker put cold nuggets in my box and not cook to order. Staff was nice but I know they get busy but if your paying for food then it should be hot.
  • PH
    Paul Hopkins
    Nov 27, 2025
    1.0
    The place is a dump the bathrooms look like something out of a war zone or a prison homeless people everywhere something you only see in movies

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open from 5:00 AM to 11:00 PM from Monday to Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

What are the delivery hours for this McDonald's?

Delivery is available from 7:00 AM to 10:00 PM Monday through Wednesday and Sunday, from 7:30 AM to 10:00 PM on Thursday, and from 7:00 AM to 11:00 PM on Friday and Saturday.