Brand Certified
McDonald's
3.5(1321 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
102 Niagara Ave, East Alton, IL
62024, United States
Certified by McDonald's • Mar 01, 2026
(618) 259-1075
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,321 reviews
5 stars
441
4 stars
287
3 stars
272
2 stars
113
1 star
208
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported unprofessional and rude staff, with many experiences highlighting slow service and incorrect orders.
Food Quality
There were numerous complaints about food being cold, improperly cooked, or not prepared as ordered, although some customers did mention satisfactory food experiences.
Cleanliness
While some customers praised the cleanliness of the bathrooms, others described the overall restaurant environment as dirty and unkempt.
Order Accuracy
Many reviews indicated issues with order accuracy, with customers receiving incorrect items or missing components from their orders.
- TBTabatha BarclayFeb 16, 20261.0I went to get my usual, bacon egg and cheese biscuit with a coffee and when I went to eat my sandwich there was a hair in it. They also made my coffee way too sweet and didn't mix everything together.
- MEMeghanne ElizabethFeb 14, 20261.0This was McDonald's in east Alton Illinois. At 9pm on 2-13-26. Was paying for everything and the girl popped her head into where I was handing the money and she screamed “NO SHAKES!!” like what was the reasoning to scream it? Very Unprofessional. Do better!!! We’ve stopped going to Bethalto and Alton McDonald’s completely thinking that East Alton would be better. Nope. So I guess we get to go to the next town. Oh well.
- EEElizabethJan 30, 20265.0So clean!
- LLLenaJan 23, 20261.0Just wanted some ketchup with my order but the blonde girl working at 11pm slammed the door in my face after handing me my bag without letting me get a word in. I waited for 3 minutes to get some ketchup but I had to drive off because she refused to open the window again
- HQHarleen QuinzelJan 6, 20263.0Every fourth visit our orders are correct, but overall friendly staff
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 5:00 AM to 11:00 PM from Monday to Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What are the delivery hours for this McDonald's?
Delivery is available from 7:00 AM to 10:00 PM Monday through Wednesday and Sunday, from 7:30 AM to 10:00 PM on Thursday, and from 7:00 AM to 11:00 PM on Friday and Saturday.
When is the drive-thru open at this McDonald's?
The drive-thru operates daily from 5:00 AM to midnight from Monday to Thursday and Sunday, and stays open until 1:00 AM on Friday and Saturday.
What services does this McDonald's offer for pickup and delivery?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's offers a drive-thru service for customer convenience.
How can I order from this McDonald's using a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store. Direct links are provided on their profile.
What are some nearby restaurants where I might visit before or after McDonald's?
Nearby food options include Sonic Drive-In and Taco Bell, both fast food restaurants close to this McDonald's location.
Are there any nearby convenience stores or gas stations near this McDonald's?
Yes, Circle K and Quick Trip are nearby convenience stores and gas stations where you can fuel up or shop for essentials.
What recreational spots are located near this McDonald's for some leisure after a meal?
You can visit the East Alton Ice Arena for ice skating, or AMC Eastgate Showplace 6 cinema to catch a movie, both within close proximity.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website