Customer experiences with service were mixed, with some praising friendly staff and quick service, while others reported rudeness and disorganization.
Food Quality
Food quality varied significantly; while some customers enjoyed hot and fresh meals, others received cold or poorly prepared items.
Cleanliness
Multiple reviews highlighted serious cleanliness issues, particularly in the bathrooms, which detracted from the overall experience.
Order Accuracy
There were frequent complaints about incorrect orders, especially with ice cream items and meal components.
Value for Money
Customers expressed concerns about pricing, feeling that the food was overpriced for the quality received.
CN
Clay N9IO
Oct 10, 2025
5.0
Nice restaurant, good food. Nice people, fast service.
TS
Tiffany Snyder
Jul 26, 2025
3.0
Ice cream melted. They handed it out the window put it upside down with lid half off and got melted ice cream in and on my vehicle and dropped the spoon because the girl handing me my stuff wasn't even looking just talking to friends inside
EG
Elise G
Jul 21, 2025
4.0
The food was hot and fresh and service was friendly. The bathrooms on the other hand were a horror story. The men had poop on the floor and the women's handicap stall looked like either someone missed it or it overflowed.. hopefully it's not like that daily..
MR
M Rogers
Jul 6, 2025
5.0
I ordered via the drive thru on a Wednesday afternoon in July. I was taking a break from the drive between Springfield and Chicago. I ordered a large chocolate shake with whipped cream. The staff was friendly. The shake tasted great. The portion was a bit smaller than expected. The store looked well cared for from the outside.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Dwight offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, and other fast-food items.
What are the operating hours of Dairy Queen Grill & Chill in Dwight?
The restaurant is open daily from 9:30 AM to 9:00 PM.
Is there drive-thru service available at this Dairy Queen location?
Yes, this Dairy Queen Grill & Chill provides a drive-thru service for customer convenience.
Does this Dairy Queen have indoor and outdoor seating?
Yes, the location offers both indoor and outdoor seating areas, including high chairs and booster seats for families.
Is the Dairy Queen Grill & Chill in Dwight family-friendly and accessible?
Yes, this Dairy Queen welcomes families and children, is wheelchair accessible, and has facilities such as restrooms and seating.
Can I order ahead or get mobile deals at this Dairy Queen?
Yes, the Dairy Queen app offers exclusive deals and mobile ordering with rewards for this location.
Where is Dairy Queen Grill & Chill located in Dwight, IL?
It is located at 324 W Mazon Ave, Dwight, IL 60420-1263, United States.
What nearby attractions might I visit before or after dining at Dairy Queen Grill & Chill?
You could visit the Crazy 80's Car Museum, Dwight Springfest community events, or stop by the Old Route 66 Family Restaurant nearby.
Are there convenient services near the Dairy Queen, such as gas stations or banks?
Yes, Ambler's Texaco Gas Station and Midland States Bank are nearby, making it easy to fuel your vehicle or manage banking needs before or after your visit.
Can I combine a visit to Dairy Queen with outdoor or family activities nearby?
Yes, you can enjoy a family-friendly meal at Dairy Queen and then visit nearby places like Guardian Angel Basset Rescue park or the Chamber Of Love gym for sports and recreation.