Dairy Queen Grill & Chill

4.2
494 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
324 W Mazon Ave, Dwight, IL
60420-1263, United States

Hours

Reviews

4.2
494 reviews
5 stars
290
4 stars
102
3 stars
53
2 stars
20
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff and quick service, while others reported rudeness and disorganization.

Food Quality

Food quality varied significantly; while some customers enjoyed hot and fresh meals, others received cold or poorly prepared items.

Cleanliness

Multiple reviews highlighted serious cleanliness issues, particularly in the bathrooms, which detracted from the overall experience.

Order Accuracy

There were frequent complaints about incorrect orders, especially with ice cream items and meal components.

Value for Money

Customers expressed concerns about pricing, feeling that the food was overpriced for the quality received.
  • CN
    Clay N9IO
    Oct 10, 2025
    5.0
    Nice restaurant, good food. Nice people, fast service.
  • TS
    Tiffany Snyder
    Jul 26, 2025
    3.0
    Ice cream melted. They handed it out the window put it upside down with lid half off and got melted ice cream in and on my vehicle and dropped the spoon because the girl handing me my stuff wasn't even looking just talking to friends inside
  • EG
    Elise G
    Jul 21, 2025
    4.0
    The food was hot and fresh and service was friendly. The bathrooms on the other hand were a horror story. The men had poop on the floor and the women's handicap stall looked like either someone missed it or it overflowed.. hopefully it's not like that daily..
  • MR
    M Rogers
    Jul 6, 2025
    5.0
    I ordered via the drive thru on a Wednesday afternoon in July. I was taking a break from the drive between Springfield and Chicago. I ordered a large chocolate shake with whipped cream. The staff was friendly. The shake tasted great. The portion was a bit smaller than expected. The store looked well cared for from the outside.
  • DB
    Dianna Brown
    Jun 15, 2025
    4.0
    Very nice gentleman waiting on me.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Dwight offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, and other fast-food items.

What are the operating hours of Dairy Queen Grill & Chill in Dwight?

The restaurant is open daily from 9:30 AM to 9:00 PM.