Taco Bell

3.7
499 reviews
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Business Details

31 Southtowne Shopping Center, Du Quoin, IL
62832, United States
(618) 542-6218
https://locations.tacobell.com/il/du-quoin/31-southtowne-shopping-center.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 31 Southtowne Shopping Center in Du Quoin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
31 Southtowne Shopping Center, Du Quoin, IL
62832, United States

Hours

Reviews

3.7
499 reviews
5 stars
193
4 stars
128
3 stars
69
2 stars
31
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

The quality of food varied significantly, with some customers praising freshness while others complained about cold, poorly prepared, or missing items.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a lack of attention to cleanliness.

Inconsistent Experience

Many customers noted that their experiences were inconsistent, with some visits being excellent while others were disappointing.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices relative to the quality of food received.
  • ET
    Eric Tindall
    Dec 20, 2025
    1.0
    Went in to order and stood for a couple of minutes. The manager I’m assuming came from the kitchen stating it would be a while before we could order. Apparently it was her and the other employee that had to go to the bathroom. Doesn’t know when they would be back but when they are done and all washed up they could help us. Well that turned my stomach. All i could think of was him using the bathroom and having to wash his hands. No 2 I’m assuming lol. So we left. Proper communication skills are definitely needed there.
  • JB
    Jessi Behm
    Nov 30, 2025
    2.0
    Had an online order put in for drive thru pickup. I verified everything was correct on the screen but our order was so messed up. I had about a $3 charge to customize my order with add on's and they forgotten those items. They also forgotten to add meat to a taco.
  • MS
    Miranda Shain
    Nov 4, 2025
    3.0
    This location breaks my heart sometimes. It'll be great one time, the next, it will be a mess. I quit using the app because I always end up with everything messed up. The last time I went was Sunday night and the service was great and the food was great. I can't score it too high as it is all over the place on quality and for the price, it's a big gamble.
  • SB
    Shawnee Bridges
    Nov 1, 2025
    1.0
    They advertise they close at 12 am but when you go to get food an hour before they are already closes and the phone number doesnt work. Pretty shitty.
  • AB
    Ann Burgess
    Nov 1, 2025
    1.0
    Website says they close at 12 midnight and go there to try to get something good, but they was closed at 10pm.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Du Quoin?

The drive-through is open daily from 9:00 AM to midnight.

Where is Taco Bell located in Du Quoin, IL?

Taco Bell is located at 31 Southtowne Shopping Center, Du Quoin, IL 62832, USA.