Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.
Food Quality
While some customers enjoyed the food, there were complaints about cold or improperly cooked items, as well as inconsistent portion sizes.
Cleanliness
Several reviews highlighted unsanitary conditions in the dining area, including dirty tables and flies, which detracted from the overall experience.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items like blizzards and burgers.
MM
Mark
Dec 17, 2025
1.0
Had to call store in drive thru for someone to take my order. Told to pull up to gate waited for food for 15 mins while I’m the only customer. Order received and was wrong. Won’t ever go again.
VH
Vickey Houser
Nov 5, 2025
5.0
Love the Double cheese burgers
SP
Scott Petersmarck
Aug 30, 2025
1.0
Google search shows that this dairy queen doesn't close to 10pm and they are closing lobby at 9:15pm never will I do business nor bring my company to this place to do business with them nor will I ever recommend this place to anyone as a matter of fact this place should be shut down for the way thy discriminate against all their customers and as well for the refusal to serve their customers that keep them in business and employeed
LP
LaDonna Planinc
Aug 24, 2025
1.0
Food is decent! Takes too long to get your food even when it's not busy!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Du Quoin offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, and Grillburgers at their fast-food restaurant.
What are the regular operating hours for Dairy Queen Grill & Chill in Du Quoin, IL?
The restaurant is open Monday through Saturday from 10:00 AM to 10:00 PM, and Sunday from 10:30 AM to 10:00 PM.
Does Dairy Queen Grill & Chill in Du Quoin provide drive-thru service?
Yes, this location offers a drive-thru service for convenient food and treat pick-up.
Is Dairy Queen Grill & Chill in Du Quoin wheelchair accessible and family friendly?
Yes, the restaurant is wheelchair accessible, welcomes families and children, and also offers booster seats and high chairs.
Are there outdoor seating and free Wi-Fi available at Dairy Queen Grill & Chill?
Yes, customers can enjoy outdoor seating and free Wi-Fi at this location.
Can customers place orders online or via an app at Dairy Queen Grill & Chill in Du Quoin?
Yes, customers can order online via their website or download the Dairy Queen App to access exclusive deals and mobile ordering with rewards.
What is the address and contact number for Dairy Queen Grill & Chill in Du Quoin?
The restaurant is located at 912 S Washington St, Du Quoin, IL 62832-1912. The phone number is +1 618-542-3112.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill in Du Quoin?
You can visit the Duquon Public Library for some reading, Walmart Pharmacy for shopping and pharmacy needs, or relax at the American Legion nearby before or after your visit.
Are there other fast-food options close to Dairy Queen Grill & Chill in Du Quoin?
Yes, McDonald's, Taco Bell, China Buffet, and Pizza Hut are nearby, providing various fast-food choices in the area.
What nearby services can assist me with automotive or mobile phone needs near Dairy Queen Grill & Chill?
For automotive repairs, visit Professional Auto Center nearby, and for mobile phone services, Cricket Wireless, Verizon, T-Mobile, and TCC authorized retailers are close by.