When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Downers Grove Lemont Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Many customers praised the wings for being delicious and well-prepared, although some reported issues with undercooked or poorly seasoned items.
Service Issues
Several reviews highlighted inconsistent service, including long wait times, rude staff, and problems with order accuracy.
Cleanliness
The restaurant received positive remarks for its cleanliness and well-maintained atmosphere.
Customer Service
While some customers experienced great service, others noted a lack of friendliness and appreciation from staff.
NT
NATE THOMPSON
2 days ago
2.0
Always late on pre-orders, no matter what. There’s no point in ordering ahead. They don’t start your order until you arrive/check-in anyway. The wings/foods are always good. But it’s definitely frustrating when I’m on a tight schedule to always be 10-15mins behind.
JA
Jeremy A
Jan 4, 2026
3.0
My son highly recommends this location, so I ordered takeout from there on New Year's Eve. I don't think they were expecting so many orders, but my food was hot and good. They ran out of CO2 for the soda machine, but they otherwise did a good job considering the situation.
AK
Art “Znoi Transport Inc” Karapet
Jan 2, 2026
1.0
Placed order online. Arrived for pick up, fountain machine was out of order so they gave us bottled water instead and gave NO refund for fountain drinks when we asked. Also, the cup that I used to taste the fountain drink before realizing the machine was down, the guy PUT BACK with new cups! Disgusting!
TM
Tommy Matysik
Dec 28, 2025
1.0
Ran out of CO2 but wouldn’t refund drink purchase. Rude manager.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Downers Grove Lemont Rd?
Wingstop is open from 10:30 AM to 1:00 AM every day of the week.
Does Wingstop offer delivery and pickup services?
Yes, Wingstop offers in-store pickup, delivery including same-day and no-contact delivery.
Where is Wingstop located in Downers Grove?
Wingstop is located at 7401 Lemont Rd, Downers Grove, IL 60516, USA.
What types of wings and flavors can I order at Wingstop Downers Grove Lemont Rd?
You can order classic or boneless wings, tenders, and more with over 11 iconic flavors including Lemon Pepper and Original Hot.
Is there a drive-through service available at Wingstop Downers Grove Lemont Rd?
No, the drive-through is closed every day.
How can I place an online order for Wingstop?
You can order online for carryout or delivery using their website or mobile apps available on the Apple App Store and Google Play Store.
What payment methods does Wingstop accept?
Wingstop accepts American Express, Discover, Mastercard, and Visa credit cards.
Which nearby stores can I visit for electronics while at Wingstop Downers Grove Lemont Rd?
Best Buy and Geek Squad are nearby stores where you can shop for electronics and get IT services.
Are there retail stores near Wingstop where I can shop for clothing and shoes?
Yes, nearby retail stores include Old Navy, Payless ShoeSource, Shoe Carnival, HomeGoods, and T.J. Maxx & HomeGoods.
What dining options are available near Wingstop besides Wingstop itself?
Nearby dining options include Trio Restaurant & Banquets, Taco Bell, Grand Duke's Restaurant, Bohemian Garden Restaurant, Banquets & Lounge, and Lemont Street Cafe for a variety of cuisine.