Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
686 reviews
5 stars
299
4 stars
160
3 stars
84
2 stars
38
1 star
105
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
While some customers praised the freshness and taste of the food, many others complained about cold, old, or improperly prepared items.
Staff Friendliness
There were positive mentions of friendly staff members, particularly in certain instances, but overall experiences varied significantly.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant, with some noting it as one of the cleanest fast food locations they had visited.
Technology Concerns
Customers expressed dissatisfaction with the new AI ordering system, citing confusion and delays in service.
- ETEric ThunemanDec 28, 20251.0I would give this restaurant zero stars if I could. The person taking orders has no clue how to run the register. The manager who helps has a mask on and you can’t understand a word she says. Then when they get your order wrong, it’s your fault that the order is wrong not their fault. I wouldn’t ever go to this Wendy’s again
- AMAdam MingoDec 22, 20251.0Ordered a Baconator… maybe 1.5 strip of bacon? Fries were floppy, nuggets cold. Food was done when I got to the window..
- YAYhlas AnnamammedovDec 22, 20251.0Service zero i waited 25 minutes for orders
- SNSweta NaikDec 1, 20255.0WHY DID YOU HAVE TO REMOVE GHOST PEPPER RANCH???? That's the only one sauce my entire family likes since you guys got rid of ghost pepper sauce we stop going to Wendy's. Please bring back that sauce or salad in the stores like other fast food restaurants.
- LGLea GNov 30, 20251.0I am here at Wendy's trying to get lunch with the team I work with. I entered first. No service was given to me. The manager Angie told me it's too busy. My co workers have enter their lunch via Kiosh. I have cash. So I need to have lunch with them. Also, when I told her I am with my co workers. She replied she is too busy to still take my order. I have not eaten lunch because she did not take my order. I am also a veteran. How do you tell me of all people I can not be serviced at Wendy's location Downers Grove Illinois.
Frequently Asked Questions About Wendy's
Is 1420 S 75th Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 1420 S 75th Street, Downers Grove, IL?
The drive-thru at this Wendy's location is open Monday to Thursday from 6:30 AM to midnight, Friday from 6:30 AM to 1:00 AM, Saturday from 7:00 AM to 1:00 AM, and Sunday from 7:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 1420 S 75th Street serves breakfast. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides through their app or website.
Can I order Wendy's food online or via an app?
Yes, you can place your order online at https://order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment options are accepted at Wendy's in Downers Grove?
This location accepts AMERICANEXPRESS, CASH, DISCOVER, MASTERCARD, and VISA for payments.
Does this Wendy's offer delivery and drive-thru services?
Yes, this Wendy's location offers delivery, drive-thru, dine-in, and takeout services.
How can I give feedback or contact this Wendy's location?
You can provide feedback by visiting Wendy's Contact page or calling (630) 960-3897. You can also participate in their Customer Satisfaction Survey with your receipt details.
Is Wendy's open currently and what are the general dining options available?
Yes, Wendy's at 1420 S 75th Street is open and serves breakfast, lunch, and dinner. Dining options include dine-in, drive-thru, delivery, and takeout.
Which fast food restaurants are located near this Wendy's?
Nearby fast food restaurants include KFC, Long John Silver's, Fill-A-Pita, El Famous Burrito, and Blimpie. You can choose from a variety of cuisines close to Wendy's.
What entertainment or activity spots are near Wendy's at 1420 S 75th Street?
Near Wendy's, you can visit Escapology Downers Grove for escape room experiences or check out Blast! Fitness and Small Group Fitness gyms for workouts.
Are there any dining options nearby Wendy's besides fast food?
Yes, nearby dining options include Chili's Grill & Bar, Gong Ho Restaurant (Chinese), Crèpe it up & bowls (Cafe), and Bacci Pizzeria for a variety of tastes beyond fast food.