Wendy's

3.8
681 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1420 S 75th Street, Downers Grove, IL
60516, United States

Hours

Reviews

3.8
681 reviews
5 stars
300
4 stars
160
3 stars
83
2 stars
38
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality, with some praising friendly staff while others reported rude or unhelpful employees.

Order Accuracy

Frequent complaints about incorrect orders, with many customers receiving wrong items or missing components.

Food Freshness

Some customers enjoyed fresh and hot food, while others received cold or stale items.

Cleanliness

Generally positive feedback on the cleanliness of the restaurant, including dining areas and restrooms.

Speed of Service

Long wait times reported, especially during busy hours, with some customers expressing frustration over delays.
  • BW
    Bree Wilson
    Nov 12, 2025
    1.0
    The Staff Is Rude and Dumb. I Came Here For An Uber Pick Up I Went To The Drive Thru and Was Told It Was Pick Up Inside Only, Just To Go Into The Restaurant and The Food Isn’t Ready! This Is Every single Day! The orders are never ready and it’s costing us money. I hate this location i hate the staff and they really need new management. They need to send an undercover boss in here to see how they running this store cause it’s beyond me. I will be reaching out to the attorney generals office and the BBB with my complaints and also I’m making complaints with Downers Grove Until They Close This Place Down
  • TJ
    Trevor J
    Nov 9, 2025
    2.0
    Service and speed gone downhill quite a bit recently. Hate the new AI ordering system as well.
  • AD
    Adriana Diaz
    Oct 31, 2025
    5.0
    La persona que me atendió fue muy amable y eso hace que uno quera volver
  • AO
    Addvocate - Official
    Oct 16, 2025
    5.0
    Great manager and staff.
  • WW
    Will
    Oct 10, 2025
    5.0
    Hi guys I ordered a small brownie and oreo frosty and a small chocolate oreo frosty. I also got a large fry which was lovely. I was shocked that a robot took my order, and the guy at the window explained to me how it worked which was cool. I do wish that I could get more than one bbq with my large fry especially since ts cost like 5$

Frequently Asked Questions About Wendy's

Is 1420 S 75th Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.