Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on service quality, with some praising friendly staff while others reported rude or unhelpful employees.
Order Accuracy
Frequent complaints about incorrect orders, with many customers receiving wrong items or missing components.
Food Freshness
Some customers enjoyed fresh and hot food, while others received cold or stale items.
Cleanliness
Generally positive feedback on the cleanliness of the restaurant, including dining areas and restrooms.
Speed of Service
Long wait times reported, especially during busy hours, with some customers expressing frustration over delays.
BW
Bree Wilson
Nov 12, 2025
1.0
The Staff Is Rude and Dumb. I Came Here For An Uber Pick Up I Went To The Drive Thru and Was Told It Was Pick Up Inside Only, Just To Go Into The Restaurant and The Food Isn’t Ready! This Is Every single Day! The orders are never ready and it’s costing us money. I hate this location i hate the staff and they really need new management. They need to send an undercover boss in here to see how they running this store cause it’s beyond me. I will be reaching out to the attorney generals office and the BBB with my complaints and also I’m making complaints with Downers Grove Until They Close This Place Down
TJ
Trevor J
Nov 9, 2025
2.0
Service and speed gone downhill quite a bit recently. Hate the new AI ordering system as well.
AD
Adriana Diaz
Oct 31, 2025
5.0
La persona que me atendió fue muy amable y eso hace que uno quera volver
AO
Addvocate - Official
Oct 16, 2025
5.0
Great manager and staff.
WW
Will
Oct 10, 2025
5.0
Hi guys I ordered a small brownie and oreo frosty and a small chocolate oreo frosty. I also got a large fry which was lovely. I was shocked that a robot took my order, and the guy at the window explained to me how it worked which was cool. I do wish that I could get more than one bbq with my large fry especially since ts cost like 5$
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Downers Grove, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Downers Grove, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (630) 960-3897.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1420 S 75th Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Downers Grove, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 1420 S 75th Street, Downers Grove, IL?
The drive-thru at this Wendy's location is open Monday to Thursday from 6:30 AM to midnight, Friday from 6:30 AM to 1:00 AM, Saturday from 7:00 AM to 1:00 AM, and Sunday from 7:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 1420 S 75th Street serves breakfast. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides through their app or website.
Can I order Wendy's food online or via an app?
Yes, you can place your order online at https://order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment options are accepted at Wendy's in Downers Grove?
This location accepts AMERICANEXPRESS, CASH, DISCOVER, MASTERCARD, and VISA for payments.
Does this Wendy's offer delivery and drive-thru services?
Yes, this Wendy's location offers delivery, drive-thru, dine-in, and takeout services.
How can I give feedback or contact this Wendy's location?
You can provide feedback by visiting Wendy's Contact page or calling (630) 960-3897. You can also participate in their Customer Satisfaction Survey with your receipt details.
Is Wendy's open currently and what are the general dining options available?
Yes, Wendy's at 1420 S 75th Street is open and serves breakfast, lunch, and dinner. Dining options include dine-in, drive-thru, delivery, and takeout.
Which fast food restaurants are located near this Wendy's?
Nearby fast food restaurants include KFC, Long John Silver's, Fill-A-Pita, El Famous Burrito, and Blimpie. You can choose from a variety of cuisines close to Wendy's.
What entertainment or activity spots are near Wendy's at 1420 S 75th Street?
Near Wendy's, you can visit Escapology Downers Grove for escape room experiences or check out Blast! Fitness and Small Group Fitness gyms for workouts.
Are there any dining options nearby Wendy's besides fast food?
Yes, nearby dining options include Chili's Grill & Bar, Gong Ho Restaurant (Chinese), Crèpe it up & bowls (Cafe), and Bacci Pizzeria for a variety of tastes beyond fast food.