Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Downers Grove is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
634 reviews
5 stars
314
4 stars
141
3 stars
54
2 stars
35
1 star
90
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers praised the food as delicious, others noted inconsistencies in quality, portion sizes, and freshness.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms, despite some positive comments about the venue being clean.
Staff Attitude
Customer service experiences varied, with some staff being described as friendly and helpful, while others were noted for poor attitudes and unprofessional behavior.
- APAndrew Pokrajac5 days ago1.0For years, in their old and worse in their new location, this Panera is the worst in the chain. Every time my family places an order, it is often delayed, wrong, or they are out of stock for an item. For example, yesterday at an empty drive in, I ordered 2 orders of soup with 1 drink and pastry. It took 15 minutes to bring to my car with the wrong pastry and lukewarm soup. I have been to other Panera's with no issue but this one is a must avoid.
- TOTrevor OaksOct 31, 20254.0Food was yummy, the service was excellent and the venue was kept clean and organized. My only complaint was the wait in the drive thru line was too long.
- JWJustin WidmerOct 28, 20255.0First time here, the soup was amazing.
- MEMiguel EspinoOct 26, 20251.0Got my order wrong on door dash. Typically I don't use door dash but I am sick and was depending on the right food. Very disappointed in them!
- LGLarry GreenSep 27, 20255.0Always friendly, the food is always fresh, and the place is in my always clean. The men's facilities are in my opinion clean. The most important thing to me is that the entrees are fresh, the food is hot. Highly recommend. If you have yet to try it out already, check in out and decide for yourselves. 👍🏼🙏🏼😃
Frequently Asked Questions About Panera Bread
Does Panera Bread in Downers Grove accept reservations?
No, Panera Bread in Downers Grove does not accept reservations.
What are the operating hours for Panera Bread in Downers Grove?
Panera Bread is open daily from 6:00 AM to 9:00 PM.
Does Panera Bread in Downers Grove offer delivery services?
Yes, Panera Bread offers delivery every day from 6:00 AM to 9:00 PM.
Can I order online or use a mobile app for Panera Bread?
Yes, you can order online via their website or through the Panera Bread mobile app available in the Apple App Store.
What types of meals are served at Panera Bread in Downers Grove?
They serve breakfast, lunch, brunch, and dinner.
What payment methods are accepted at Panera Bread in Downers Grove?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Panera Bread offer any special menu items?
Yes, specialities include You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Breads, Artisan Breads, Specialty Breads, Flatbread Sandwiches, Soup In a Breadbowl, and Vegetarian Broth Bowls.
What nearby places can help me find Panera Bread in Downers Grove?
Nearby places include Cartridge World, Enterprise Rent-A-Car, and PNC bank, which can assist with office supplies, car rental, and financial services respectively when you visit Panera Bread.
Are there other dining options near Panera Bread in Downers Grove?
Yes, nearby restaurants include White Castle, Taco Bell, Burger King, Acasa Restaurant, and Thai Happiness, offering a variety of fast food, Mexican, burger, Eastern European, and Thai cuisine.
What nearby services can I visit along with Panera Bread?
Nearby services include The UPS Store for printing and shipping, Michelle Lashes beauty salon, Supercuts hair salon, and Shred Nations for shredding services, allowing you to run multiple errands conveniently.