Panera Bread

3.9
638 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Downers Grove is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
7361 Lemont Road, Downers Grove, IL
60516, United States

Hours

Reviews

3.9
638 reviews
5 stars
317
4 stars
139
3 stars
55
2 stars
35
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Food Quality

While some customers enjoyed the food, many expressed disappointment with the freshness, portion sizes, and consistency of their orders.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty floors and sticky surfaces, which detracted from the overall dining experience.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rude or unhelpful interactions, particularly with management.
  • BJ
    Bill J
    Dec 30, 2025
    5.0
    Its all about the Sips!!
  • AL
    A L
    Dec 19, 2025
    5.0
    Laid back and chill place
  • SP
    Shannon Wray Peterson
    Dec 17, 2025
    1.0
    This location regularly doesn’t have the full menu in stock. Our last 3 visits have resulted in at least 2 items not being available each time. I would not recommend this location to anyone.
  • DW
    Daniel Wiggins
    Dec 7, 2025
    3.0
    Food is okay at best. The service is bad, there's never anyone at the register. The atmosphere is not that of a restaurant but more like a hangout. People buying a drink and using their phones or computers for hours.
  • AP
    Andrew Pokrajac
    Nov 19, 2025
    1.0
    For years, in their old and worse in their new location, this Panera is the worst in the chain. Every time my family places an order, it is often delayed, wrong, or they are out of stock for an item. For example, yesterday at an empty drive in, I ordered 2 orders of soup with 1 drink and pastry. It took 15 minutes to bring to my car with the wrong pastry and lukewarm soup. I have been to other Panera's with no issue but this one is a must avoid.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Downers Grove accept reservations?

No, Panera Bread in Downers Grove does not accept reservations.

What are the operating hours for Panera Bread in Downers Grove?

Panera Bread is open daily from 6:00 AM to 9:00 PM.