Panera Bread

3.7
572 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

160 Ogden Avenue, Downers Grove, IL
60515, United States
(630) 353-0423
https://www.panerabread.com/en-us/cafe/locations/il/downers-grove/160-ogden-avenue
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Downers Grove is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
160 Ogden Avenue, Downers Grove, IL
60515, United States

Hours

Reviews

3.7
572 reviews
5 stars
266
4 stars
119
3 stars
48
2 stars
46
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and unresponsive management.

Food Quality

While some customers praised the food, many expressed disappointment with portion sizes, quality, and consistency.

Cleanliness

Several reviews highlighted cleanliness issues, particularly with dirty tables and unsanitary conditions.

Management Concerns

Customers frequently criticized management for lack of responsiveness and poor handling of customer complaints.

Pricing Complaints

Many customers felt that the prices were too high for the quality and portion sizes of the food.
  • MS
    Maria Saylor
    4 days ago
    1.0
    Just got home and I bought the sour dough bowl along with an aciago bagel both were dry and hard thru both in garbage. If wasn't already home would have taken back. Really disappointed cant believe they actually gave me that to me. Will be calling to let them know but just wanted to put it out there. If taking food to go make sure to check it before leaving
  • NQ
    Nadia Qaddomi
    Nov 7, 2025
    5.0
    Best broccoli soup ever 😋
  • EE
    Erik
    Nov 7, 2025
    1.0
    Ordered a lemonade with my food order , smelled highly like chemicals or something foul , made me very sick ! I tried to call to tell them something was wrong to stop other patrons from falling ill as well but they do not answer the phone ! Beware do not eat here as you may become sick & they do not care about the food & drinks they are serving up to unsuspecting customers
  • KB
    Ken Balich
    Oct 4, 2025
    1.0
    Dont visit this location. Horribly managed. I've actually called Panera corporate before and then clearly dont care. So many screw us on delivery orders. Just happened. Lets just say paid for alot more food. Then theybactually delivered. The store will frequently be out of available cups and napkins. Rude management too... when I showed the manager there were in fact no cups, they stormed off as if it was my fault. I would add a photo but see if never got the items so kinda difficult. By the way this is through doordash and they are both at fault. Both the store and the driver have my order. Terrible customer service that is very typical of this store.
  • SE
    Susan Elster-Jones
    Oct 3, 2025
    2.0
    Carry out salads were frozen and gross.
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Frequently Asked Questions About Panera Bread

Does Panera Bread Downers Grove accept reservations?

No, Panera Bread Downers Grove does not accept reservations.

What are the opening hours for Panera Bread Downers Grove?

Panera Bread Downers Grove is open daily from 6:00 AM to 9:00 PM.