Jewel-Osco

4.1
870 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 6215 Main St, Downers Grove, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (630) 969-3105. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
6215 Main St, Downers Grove, IL
60516, United States

Hours

Reviews

4.1
870 reviews
5 stars
439
4 stars
238
3 stars
98
2 stars
36
1 star
59

What are people saying?

AI-generated from recent customer reviews

Stock Issues

Customers frequently reported that the store is often out of stock on common items, including sale items and produce.

Customer Service

Many reviews highlighted poor customer service, with staff being described as rude or unhelpful, particularly in the deli and pharmacy departments.

Store Cleanliness

While some customers noted that the store is clean, others reported issues with expired products and poorly maintained produce.

Pricing and Sales

Customers appreciated the sales and deals available, but some felt that prices were generally high and inconsistent with advertised discounts.

Staffing Problems

Several reviews mentioned understaffing, leading to long wait times and a lack of assistance for customers.
  • JP
    Jay Prince
    4 days ago
    3.0
    Good but read expiration labels and they do not get restock shipments as often as they should
  • SD
    Seth David
    Nov 15, 2025
    5.0
    I Have been doing grocery shopping here since 10y ,nice workers Everything here no complain, they deserve 5 stars
  • PS
    Paula Steiskal
    Nov 4, 2025
    1.0
    Worst Jewel in my area! Is it really that much of a challenge keeping your shelves stocked? The Jewel on Saratoga in Downers Grove and the ones in Woodridge and Westmont don't seem to have this problem. This morning you were out of yellow onions, cottage cheese, and Swiss. In the past I've gone to this location and you would be out of 2% milk and potatoes! Seriously?! This seems like an issue with your staff and based on how lazy they are at the registers, I think my assumption is right. DO BETTER!
  • ST
    Sammy Thacker
    Oct 26, 2025
    5.0
    The few months this store has drastically improved. Shelves aren't empty as much anymore. Sale items in stock
  • CB
    C. Burke
    Oct 19, 2025
    1.0
    Products at this location seem to always be out of stock. A few weeks ago they were completely out of lemons. The staff is also unfriendly. The kid in the produce section laughed when I asked if they were out of lemons, then he returned to talking to another coworker. Similarly, their deli department is typically very slow and one of the ladies working there is rude. She snapped at me once when I asked if the counter was open. In general, I hate shopping here. The quality is poor, they're often out of stock of common items, and the staff can be rude. Go to the Darien Jewel instead.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!