Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 340 Ogden Avenue in Downers Grove is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
865 reviews
5 stars
506
4 stars
191
3 stars
81
2 stars
37
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent service experiences.
Food Quality
The burgers and fries received mixed reviews; while many enjoyed the taste and freshness, some reported issues with undercooked or soggy items.
Pricing
Numerous reviews mentioned that the prices are considered high, with some customers feeling that the value does not match the cost.
Cleanliness
The cleanliness of the restaurant was generally noted positively, although some reviews pointed out areas needing attention.
Atmosphere
Customers appreciated the welcoming atmosphere and the ability to enjoy their meals in a less crowded environment.
- JLJennifer LassiterNov 10, 20255.0Absolutely LOVE that they have gluten free fries. I come here for those alone! But also, the fact that you can get a bun-less burger.. I take mine home and turn it into a huge kale-salad-burger-bowl.. SO good. A little on the pricey side, but the food is good and gives you GF people a fast food option for burger night - FINALLY!!
- FSFrank ScaramuzzaNov 8, 20253.0Burgers are too expensive.
- ASAbdullah ShurmanOct 27, 20255.0My wife’s favorite burger. To be more honest they have a really good customer service
- ARangelo riveraOct 10, 20255.0Great Staff and Great Food 👍🏿
- JSJade StoneSep 28, 20255.0I have to leave a review for the young man named Alessio. He was very helpful. I couldn’t pick up my food today. I couldn’t leave work to pick up the food after work. I came The food was ready. It was hot. The food is delicious. I have no words customer service is extra
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Downers Grove accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours of Five Guys at 340 Ogden Avenue, Downers Grove?
Five Guys is open daily from 10:00 AM to 10:00 PM.
Can I order delivery or pickup from Five Guys in Downers Grove?
Yes, Five Guys offers in-store pickup and delivery services.
What types of payment does Five Guys in Downers Grove accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there gluten-free options available at this Five Guys?
Yes, buns and some condiments contain gluten, but sandwiches like the veggie sandwich can be ordered without buns using wraps or bowls. Cross-contamination risks exist, so please check their allergen information.
What specialties does Five Guys in Downers Grove offer?
They specialize in hamburgers, cheeseburgers, fries, milkshakes, boardwalk fries, shakes, hot dogs, lettuce wrap options, veggie sandwiches, and grilled cheese.
Is there outdoor seating and wheelchair accessibility at this location?
Yes, the restaurant has outdoor seating and is wheelchair accessible, including entrance, seating, parking, and restrooms.
What nearby places can I visit after dining at Five Guys in Downers Grove?
You might visit nearby places such as SportClips for a haircut, Toppers Pizza for more dining options, or Fairview Medical Center if you require medical services.
How can nearby places like SportClips Haircuts or ATI Physical Therapy help customers visiting Five Guys?
Customers can conveniently combine their visit to Five Guys with appointments at nearby places like SportClips Haircuts or ATI Physical Therapy, making efficient use of their time in the area.
Are there healthcare providers near Five Guys in Downers Grove?
Yes, there are several healthcare providers nearby including Dentique Dental, Ayuste Pediatrics, Dr. Sitara B. Sharif, and Midwest Cardiac Consultants, offering various medical services.