Domino's Pizza

4.0
317 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Downers Grove? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 5531 Belmont Road .

Location

Domino's Pizza
5531 Belmont Road, Downers Grove, IL
60515, United States

Hours

Reviews

4.0
317 reviews
5 stars
191
4 stars
42
3 stars
17
2 stars
18
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the exceptional service provided by staff, particularly highlighting the professionalism and friendliness of employees like Terrence.

Order Accuracy

There were multiple complaints about incorrect orders, including missing items and wrong toppings, leading to customer dissatisfaction.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed the pizza and sides, others reported issues with undercooked or poorly prepared items.

Delivery Issues

Several reviews mentioned delays in delivery and poor communication from staff, including rude interactions and unresponsive service.

Cleanliness and Safety

Concerns were raised about cleanliness and safety practices, particularly regarding food handling and staff wearing masks.
  • CO
    Colin Oleniczak
    1 day ago
    1.0
    My wife found a finger nail in her pizza. Absolutely disgusting.
  • DK
    Daniel Knuchel
    Jan 1, 2026
    5.0
    Fast and hot pizza. Nice to have a table available at this location. No dried peppers or Parmesan cheese though
  • KH
    Katherine H
    Dec 16, 2025
    5.0
    We order delivery from here. They always make the pizza exactly to our specifications (we have a family member with dietary restrictions), and the delivery drivers are super efficient AND COURTEOUS. On our last order, we had a no-contact delivery. The driver took extra time to make sure that she placed the food where our door would not hit it when we opened it to retrieve the food. I found that super thoughtful, considerate, and rare. Thank you for such great service every time!
  • DD
    David
    Nov 22, 2025
    5.0
    I normally don’t write reviews, but I feel like I genuinely have to give credit where it’s due. For a long time, my experience with different Domino’s locations has honestly been disappointing. I dealt with slow service, messed-up orders, cold food, and customer service that felt rushed or uninterested. After enough bad experiences, I started to expect every order to be a gamble. Then I went to this Domino’s and met Terrence, and everything changed. From the minute I walked in, Terrence treated me like a valued customer, not just another order number. He greeted me with energy, respect, and real professionalism — something I haven’t seen in any other Domino’s store I’ve been to. You can tell right away he actually cares about the experience people have. What stood out the most is how on top of everything he was. He double-checked my order, made sure it was made right, and even gave me updates without me having to ask. The food came out hot, fresh, and exactly the way it should be, which hasn’t always been the case at other locations. It honestly felt like a completely different company compared to the Domino’s stores I used to go to. Terrence’s attitude alone made the experience 100 times better. He’s patient, friendly, and handles customers with the kind of professionalism that you don’t see often in fast food. You can tell he takes pride in his job, and it shows in everything—from how he talks to people, to how he makes sure the service is smooth, to how clean and organized the store was. What really surprised me was how he took the time to ask if everything tasted good and if the order turned out the way I expected. I’ve NEVER had anyone at Domino’s do that before. It’s such a small thing, but it made me feel like my experience mattered. Because of Terrence, this location has officially become the only Domino’s I trust now. The difference between the service I used to get at other stores and the service here is night and day. This was hands-down the best Domino’s experience I’ve ever had, and he’s the reason why. If anyone from management reads this: Keep Terrence. Give him a raise. Promote him. He’s the kind of employee who actually makes customers want to come back. I’ll definitely be returning, and it’s all because of the outstanding service from Terrence. Highly recommend this location just based on the way he runs things.
  • CF
    Carson Ford
    Nov 22, 2025
    5.0
    I would like to take a moment to recognize Terrence Merrigan for the exceptional job he does at Domino’s. Terrence is truly one of those employees who stands out for all the right reasons. His customer service is consistently excellent—he greets every customer with a warm attitude, listens carefully to what they need, and makes sure each interaction is smooth and pleasant. Whether the store is busy or quiet, Terrence maintains a calm, professional presence that helps create a positive atmosphere for customers and coworkers alike. In the kitchen, Terrence’s work is just as impressive. He prepares orders with care, accuracy, and speed, always ensuring that the food is cooked properly and looks great. His attention to detail shows that he takes pride in his work, and customers can taste the difference. He’s reliable, dependable, and someone the team can count on when things get hectic. Above all, Terrence is respectful, polite, and considerate. He treats his coworkers well, communicates clearly, and contributes to a supportive work environment. His attitude reflects genuine professionalism and a strong work ethic. Terrence is the kind of employee who makes the store better every day, and he deserves recognition for the effort, dedication, and positivity he brings to Domino’s.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Downers Grove offer?

Domino's offers Specialty Pizzas and customizable options with New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the hours for pickup and delivery at Domino's Pizza in Downers Grove?

Pickup and delivery are available daily from 10:30 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.