Business Details
About
Mexican Restaurant
Chipotle Downers Grove Finley Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
762 reviews
5 stars
357
4 stars
179
3 stars
73
2 stars
62
1 star
91
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality varied significantly, with some praising friendly staff while others reported rudeness and poor customer service.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, noting they were often smaller than expected and inconsistent across visits.
Food Quality
Feedback on food quality was mixed; while some enjoyed the taste, others reported issues with overcooked or stale items.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in dining areas and food preparation stations, raising concerns about hygiene.
Management Issues
Customers noted a lack of accountability and poor management practices, contributing to negative experiences and dissatisfaction.
- NPNicholas POct 30, 20252.0Chipotle is Chipotle. We came in around quarter to 9 PM and they were already trying to close up. Um, hours are posted that they close at 10 PM. I’m not sure why they’re being lazy and trying to go home early. There was another customer that came in after us. Usually, I go to Taco Maya, which is a little further down. Their customer service is better and they don’t try to close early. Food at Chipotle was decent.
- STSergio TorresOct 27, 20255.0Danny was our server and he was very welcoming and provided a great experience for us. I usually come here but this time the visit felt more welcoming than usual. Im looking forward to my next visit!
- JMJoe MarcusOct 22, 20255.0I really like Chipotle's style, this place manages to have what I like and the service is good.
- FTFred TurnerOct 11, 20255.0Great healthy food, just the way you want it. Quick polite service.
- BGbarbara guzmanSep 16, 20251.0Do not try to use these awful people for catering. I ordered for a work event last week yesterday without even calling me they emailed me our order was cancelled. When I first called I was told someone called to cancel WRONG. I called back and was told they didn’t have any drivers. I reordered for pickup and at 7am they called me to say they didn’t have enough staff. I was then forced to scramble to find another venue. Horrible
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Downers Grove Finley Square offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill in Downers Grove?
Chipotle is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Downers Grove offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order Chipotle online for the Downers Grove location?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Is Chipotle Mexican Grill in Downers Grove friendly to LGBTQ customers?
Yes, the location welcomes LGBTQ customers and promotes inclusivity.
What is the address and contact information for Chipotle Mexican Grill in Downers Grove?
The restaurant is located at 1556 Butterfield Rd, Downers Grove, IL 60515. You can contact them at +1 630-576-5030 or via email at il.1339.downersgrove@chipotle.com.
Are there family-friendly stores near Chipotle Mexican Grill in Downers Grove?
Yes, nearby there is buybuy BABY, which is a store for children's clothing and furniture, making it convenient for families visiting the area.
What entertainment options are available near Chipotle Mexican Grill in Downers Grove Finley Square?
Laser Quest, a laser tag venue and active life entertainment spot, is near Chipotle, offering fun activities to enjoy before or after your meal.
Are there any pet services near Chipotle Mexican Grill in Downers Grove?
Yes, PetSmart and Banfield Pet Hospital are nearby, providing pet supplies and veterinary services for pet owners visiting the area.
What other dining options are nearby Chipotle Mexican Grill in Downers Grove?
Nearby dining options include Mission BBQ, Arby's, Burger King, Juicy-O breakfast and brunch restaurant, and Zoup! soup restaurant, offering a variety of cuisines to choose from.