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Wendy's

3.5
(1254 reviews)

Business Details

1200 E. Sibley Blvd, Dolton, IL
60419, United States
(708) 849-9555

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1200 E. Sibley Blvd, Dolton, IL
60419, United States

Hours

Reviews

3.5
1,254 reviews
5 stars
452
4 stars
231
3 stars
243
2 stars
91
1 star
237

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, aggressive, and unprofessional.

Food Quality

Many customers reported receiving cold or incorrect food orders, with complaints about freshness and preparation.

Service Speed

Customers frequently mentioned long wait times in both the drive-thru and inside the restaurant, indicating inefficiencies in service.

Cleanliness

Some customers appreciated the cleanliness of the restaurant, particularly the bathrooms, but others noted that the dining area needed attention.
  • AK
    Ashanti Kidd
    4 days ago
    1.0
    💯NEVER GO HERE💯 #JustDont
  • WD
    Will Davis
    5 days ago
    3.0
    I wonder why there is no garbage can outside. I had to take my trash to Walgreens.
  • BJ
    Brittney Jackson
    Feb 12, 2026
    2.0
    Female manager, and girl on window is rude, aggressive, and impatient. No one ask them to show up to work. If you don’t know exactly what you want immediately they rush you and keep repeating the same question while you decide what to order all for the food not to be fresh
  • MT
    Mary Thomad
    Jan 27, 2026
    1.0
    I asked for a biggie bag no salt or fries could barely hear the amount took a few mins not long to get my order but my fries were salted not fresh barely warm and so was the chicken nuggets. There is absolutely no reason to give a paying customer cold/warm food.. I will not be going back to that location at all ugh said to say they are getting out of hand
  • RG
    Ramona Gentry
    Jan 20, 2026
    4.0
    The French fries were cold. I asked for a burger with a no ketchup and mustard and I got extra ketchup.No mustard.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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