Jimmy John's

4.0
202 reviews

About

Sandwich Restaurant

Location

Jimmy John's
845 N Galena Rd, Dixon, IL
61021, United States

Hours

Reviews

4.0
202 reviews
5 stars
109
4 stars
42
3 stars
20
2 stars
12
1 star
19

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the sandwiches for being fresh and tasty, although there were complaints about incorrect orders and issues with delivery.

Service Speed

Many reviews highlighted slow service, particularly during peak hours, contradicting the brand's 'freaky fast' promise.

Customer Service

Mixed feedback on staff friendliness and attentiveness; some customers reported excellent service while others experienced rudeness and disorganization.

Cleanliness

The restaurant was frequently noted for its cleanliness, with specific mentions of well-maintained restrooms.
  • JC
    Justin Coltrain
    Jan 4, 2026
    5.0
    Not sure why it had 3 stars. I fixed it to 5 stars
  • JW
    james willhouse
    Dec 22, 2025
    3.0
    For the price i expect more. The bread was hard and very chewy. My sandwich was supposed to have oil and vinegar but have no vinegar taste at all. Staff was real nice but that did not cover for the sub avg product. Looks like im sticking with subway.
  • JL
    James Letourneau
    Dec 14, 2025
    2.0
    Ordered delivery and my food reeked of cigarette smoke. Napkins stunk sandwiches stunk. It was nasty
  • YZ
    Yolanda Zapata
    Nov 23, 2025
    5.0
    Family of 5 stopped in with 3 teens. Thank you for greeting us, having a very clear restaurant and the order was perfect. Thanks!!
  • DE
    Diana Eisenberg
    Nov 20, 2025
    4.0
    Had to go around to the back door. The front door temporarily unusable.