Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
431 reviews
5 stars
197
4 stars
99
3 stars
56
2 stars
29
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and poor handling of issues.
Food Quality
Inconsistent food quality; while many enjoyed the ice cream and some menu items, others complained about cold or poorly prepared food.
Pricing Issues
Customers expressed dissatisfaction with high prices and unexpected fees, feeling that the value did not match the cost.
Wait Times
Long wait times reported, especially in drive-thru, leading to frustration among customers.
Management Changes
Recent positive feedback about new management improving service and staff attitude, but lingering issues from past experiences remain.
- JTJayden TomsNov 3, 20255.0They know me there
- ABAidan BrownNov 3, 20255.0I LOVE DAIRY QUEEN. the workers are my best friends and we go there all of the time for yummy treats and meal deals. 10/10 EXPERIENCES!!
- CECoral EngleOct 30, 20254.0This place is wonderful I got a banana split and it tasted wonderful with detail the employees are super nice way nicer then dairy delight TY
- CWCyrus WegnerOct 2, 20251.0The girl at the drive through window forgot to hand the debit card back. Proceeded back to the establishment for the card and the lady decided to blame the customer for driving off too soon when the card should be handed back immediately. Very poor customer service skill. Very disappointed in the handling of my money.
- SMSheena MeadeSep 2, 20251.0I ordered through DoorDash and I didnt receive my blizzard I paid for, I got all my other food and drinks but not that, I called the store and they told me theres nothing they can do and were very rude about it didn’t say they were out of anything so not sure why i didn’t get it nor did they try to make it right. I paid almost 7$ for a medium blizzard and DoorDash can’t do nothing about it. I just want what I paid for.
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 1912 Lowell Park Rd, Dixon, IL 61021-9238, United States.
What are the operating hours of Dairy Queen Grill & Chill in Dixon, IL?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM.
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill in Dixon have drive-thru and outdoor seating options?
Yes, this Dairy Queen location has both drive-thru service and outdoor seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcomes children, and provides amenities like booster seats and high chairs.
Can I order Dairy Queen Grill & Chill menu items online for pickup at the Dixon location?
Yes, you can place an online order for pickup through their official order URL.
Are there restrooms available for customers at Dairy Queen Grill & Chill in Dixon?
Yes, the location provides restrooms for customer convenience.
Are there any notable places near Dairy Queen Grill & Chill where I can continue my outing?
Nearby places include The Last Stop bar and restaurant for drinks, Burger King and Taco Bell for additional fast-food options, and Kelley’s Market for convenience shopping.
How can I reach Dairy Queen Grill & Chill if I'm coming from the nearby Walgreens or Exxon & Mobil gas stations?
Dairy Queen Grill & Chill is conveniently located near Walgreens and Exxon & Mobil stations, making it easy to stop for a meal or treat after refueling or shopping in Dixon.
Can I visit other services like financial or real estate offices near Dairy Queen Grill & Chill?
Yes, nearby you can find services including H&R Block for tax and financial services, Western Union money transfer, and real estate agents like Demi Becker of Heartland Realty II.