Chipotle Mexican Grill

Reviews

• KM

  Kalla Mahar

  Feb 22, 2026
  1.0
  Worst Chipotle Ive been to. They are always running behind. I have had to cancel my order every time I have tried using the website to order. Its never done and they cant give an estimate. The staff are rude. I would give negative stars if I could.
• AS

  Adonis Luzon sanchez

  Feb 18, 2026
  1.0
  I had an extremely disappointing experience at this location. From the moment I walked in, it seemed like the staff lacked professionalism and basic customer service. The employees appeared unmotivated and uninterested in helping customers. The food preparation area did not look clean, and that immediately raised concerns for me. Cleanliness and hygiene should be a top priority in any restaurant, and unfortunately, this location did not give that impression. The overall atmosphere felt disorganized and poorly managed. This place seriously needs better supervision and higher standards. I will not be returning to this location.
• CC

  Cheyenne_Cheddah

  Feb 5, 2026
  5.0
  A few years after a very busy opening. And many rumors about the quality and control of the resturant. I tried it. Food review at the end. I would rate the food a 5/5 Check to make sure they get your order right. Resturant is around a 3-4 it can be a little uncleanly around the drink area when busy. Good food, definitely a better choice than our Taco Bell a little pricy, but for the amount I would say it's worth it. This is my second time ordering, both have been online then pickup. Next time I will be dining In and taking pictures and such. Good flavors and balanced choices. A good addition to Dixon's restaurants. I would say rumors are rumours. It's a fair choice for food. Today We did the build your own for 4-6 people. chicken. And before I did a carnitas burrito I recommend the carnitas. The guac is good but chunky can be broken up with a fork. Salsas are good. Next time I will take better pictures.
• RM

  Richard Mason

  Jan 19, 2026
  1.0
  I don’t know why I thought it would be any better in Dixon, Illinois, when it’s been consistently bad everywhere I’ve tried it—Texas, Idaho, Utah. All the same story. End of shift vibes, so I half-expected to see sad food sitting under the glass, slowly giving up on life—and it did not disappoint. I even told myself don’t get the burrito. Nobody there knows how to wrap one to save their lives. It always comes out looking like a dirty diaper stuffed with ingredients that have lost all sense of purpose. Sure enough, nothing on the burrito was consistent—especially the “little” sour cream, which somehow translated to about half a cup dumped straight down the middle. And then, the grand finale: the aggressive mashing of all the outer edges into a tight, round ball that in no way resembles a burrito. Just a compact sphere of regret. Why does that bother me so much? I don’t know—but it does. Oh, and don’t forget the $18 price tag for this masterpiece. Just like every other time, I ended up unwrapping it completely and eating it with a fork, because a burrito shaped like a softball simply doesn’t work for me.
• SP

  S P

  Jan 4, 2026
  1.0
  Walked in and tables weren’t clean no where to set, staff was just standing around taking. Oder took forever and food wasn’t very good.

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