Business Details
About
Mexican Restaurant
Chipotle Dixon is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.9
274 reviews
5 stars
96
4 stars
25
3 stars
20
2 stars
33
1 star
100
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's dirty conditions, including unclean tables, floors, and food prep areas.
Food Quality
Customers frequently reported issues with food quality, including cold, undercooked, or stale items, as well as small portion sizes.
Service Issues
Many reviews mentioned poor customer service, including slow service, unhelpful staff, and frequent shortages of menu items.
Overall Experience
The overall sentiment was negative, with many customers expressing disappointment and stating they would not return to this location.
- DPDavid Polich3 days ago1.0Order two burritos The gentleman, making the burrito had an attitude, commented that they are soup burritos didn't even attempt to wrap them, just folded them in foil, dumped them in a bag and they leaked all over my car as the foil wasn't even closed. $25 later I have a mess to clean up and the food is cold. Never again. If you cant properly fold a beef Barbacoa burrito remove it from your menu.
- DHDelores HittletNov 11, 20255.0Nice place to eat. Casual dinning. Great food. I love their strawberry Swedish pancakes! I was to busy eating to take a picture! Fast service. Very friendly
- CScc sniderNov 6, 20251.0I just watched the dude on the grill sneeze on the meat. Oh and that’s on top of them not having any carne asada at a lunch hour and him sneezing on what I had to wait 10 minutes for.
- MMM.RNov 4, 20251.0I eat chipotle regular about once a WK never had issues. But ate here and had bad diarrhea for a couple of days.
- KSKelly ScudderOct 25, 20251.0I should have known not to go in when there was trash all over outside and no trash can. We walked in and 3 employees were just watching us come through the door. One of them was sitting on the floor! We got 2 burritos with chips and queso. ($44 crazy) As we sat down I noticed tables had not been wiped off and trash cans were full. 1st bag of chips were stale, 2nd bag had Soggy chips. Wish I could post pictures here. It sucks because we drove 25 min just for this. Dixon is the closest one. I will drive further to find another one! Won't have this craving for awhile.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Dixon serve?
Chipotle Mexican Grill in Dixon offers customizable Mexican fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is Chipotle Mexican Grill located in Dixon, IL?
It is located at 1681 S Galena Ave, Dixon, IL 61021, United States.
What are the operating hours of Chipotle Mexican Grill in Dixon?
Chipotle is open daily from 10:30 AM to 11:00 PM.
Can I order Chipotle online or via an app?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill in Dixon for inquiries?
You can contact them by phone at +1 815-380-2194 or via email at IL.4596.Dixon@chipotle.com.
Does Chipotle offer any rewards or loyalty programs?
Yes, Chipotle offers a rewards program called Chipotle Rewards where you can earn free food and receive exclusive offers by signing up.
Are there any other dining options near Chipotle in Dixon?
Nearby dining options include Jersey Mike’s Subs, Arby's, Pizza Hut, Domino's Pizza, and Starbucks for coffee and snacks.
What nearby services can I use after visiting Chipotle?
You can visit nearby services such as Wynn Nails Spa for relaxation, Verizon or T-Mobile for mobile needs, or Shopko for eye care and retail shopping.
Where can I stay if I am visiting Dixon and dining at Chipotle?
Nearby hotels include Quality Inn & Suites Dixon near I-88, Quality Inn and Suites Dixon, and Comfort Inn & Suites for convenient accommodations.
What are Chipotle's commitments regarding food quality in Dixon location?
Chipotle follows 'Food with Integrity' by using only 53 real ingredients from farms adhering to humane and sustainable practices, serving real food without artificial colors, flavors, or preservatives.