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Arby's

4.1
(459 reviews)
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Business Details

1650 S. Galena Avenue, Dixon, IL
61021, United States
(815) 677-9153
http://www.arbys.com/locations/us/il/dixon/1650-s--galena-avenue/store-8753
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1650 S. Galena Avenue, Dixon, IL
61021, United States

Hours

Reviews

4.1
459 reviews
5 stars
221
4 stars
126
3 stars
64
2 stars
23
1 star
25

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was hot and fresh, but some expressed disappointment over portion sizes and value for money.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with some customers experiencing long wait times.

Cleanliness

The restaurant and restrooms received positive remarks for cleanliness, contributing to a pleasant dining experience.

Staff Attitude

While some customers praised the friendly and accommodating staff, others reported instances of poor customer service and rude behavior.

Pricing Concerns

Several customers felt the food was overpriced for the quality and portion sizes received.
  • ST
    Shane Train
    Feb 23, 2026
    3.0
    Great service, food was decent and had a good time
  • JS
    Jaci Scheck
    Feb 19, 2026
    4.0
    I do not like Arby's sauce and the last 2xs it was put on my sandwich after I asked them not to. The cashier was friendly but kept trying to help another employee while taking our order.
  • AD
    Ashley Van Drew
    Feb 14, 2026
    5.0
    Always yummy
  • JJ
    jefe Jefe
    Jan 26, 2026
    5.0
    When I ate here everything was hot and fresh I appreciate that
  • JA
    josh asbury
    Jan 13, 2026
    2.0
    Got the chicken cordon blue it was so small and smashed after I waited 15 min pulling ahead in the drive thru one of the most expensive things on combo menu so disappointed. ridiculous for the price
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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