Arby's

4.1
454 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1650 S. Galena Avenue, Dixon, IL
61021, United States

Hours

Reviews

4.1
454 reviews
5 stars
219
4 stars
125
3 stars
63
2 stars
22
1 star
25

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was hot and fresh, but some expressed disappointment with portion sizes and quality for the price.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with some customers experiencing long wait times.

Cleanliness

The restaurant and restrooms received positive remarks for cleanliness, contributing to a pleasant dining experience.

Pricing Concerns

Several customers felt the food was overpriced for the quality and portion sizes, leading to dissatisfaction.

Staff Friendliness

Most reviews praised the staff for being friendly and accommodating, enhancing the overall customer experience.
  • VZ
    Victor Zambetti
    Oct 12, 2025
    5.0
    Great food
  • CJ
    Christina Johnson
    Aug 22, 2025
    3.0
    My boyfriend & I were shopping at Walmart and wanted some Arby's we were going to go inside but we had a cranky 3 year old in the car so went through the drive-thru. Was not very busy cashier was ok... we got home and had our food and I had a piece of plastic in my curly fries and you can tell they were not made fresh but sitting there. I worked fast food almost 15 years ago but you can tell the difference between fresh and stuff sitting. I was excited to try it as its been a really long time. Not sure if I will go back.. it was over $30 for 2 combos and then not to have it be amazing. Rather keep my money away from them.
  • ML
    Machine Learning
    Aug 19, 2025
    2.0
    The food is good but overpriced. I wonder if the owners know that they are selling fast food chain food? Everyone knows that this is fast food, correct? There aren't supply chain issues and there isn't a shortage of food so why would anyone pay that much for food?????
  • AT
    Amie Thomas
    Aug 7, 2025
    3.0
    Online ordering is never available. Can't really use any of the promotions due to this
  • NL
    Nate Lionberger
    Aug 4, 2025
    5.0
    Best Arby's ive been to in a while