Location.com logo
Dunkin' Zero
Brand Certified

Dunkin'

3.3
(192 reviews)

Business Details

(815) 390-5421
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Diamond, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3010 E Division Street, Diamond, IL
60481, United States

Hours

Reviews

3.3
192 reviews
5 stars
83
4 stars
22
3 stars
12
2 stars
16
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and inattentive service, with many experiencing incorrect orders and long wait times.

Food Quality

Many reviews highlighted issues with food freshness, including cold and stale items, as well as incorrect orders.

Pricing Concerns

Customers frequently mentioned high prices and felt that the value did not match the quality of food and service received.

Cleanliness Issues

Several reviews noted unsanitary conditions, including flies on food and poor hygiene practices among staff.

Inconsistent Experience

While some customers had positive experiences, many others reported consistent problems, indicating a decline in service and quality over time.
  • MR
    Mayra Rodriguez
    Feb 7, 2026
    5.0
    This is my go-to spot for my morning coffee. My coffee is always perfect, and the employees already know me and acknowledge me every morning. On the days I don’t go, they even notice! Great coffee and even better customer service
  • SR
    Sarah Rodgers
    Jan 31, 2026
    1.0
    Placed our order at the drive thru and then they went radio silent. Pulled up to the window and after several minutes a very rude boy came to the window and said “just come inside for me” and as we started talking he walked away. This Dunkin is quite literally the worst in the area. Forget convenience… I’ll drive for better service, better coffee, and better food. Casey’s is right down the street, and Starbucks is in Jewel. Go to one of those instead.
  • KS
    Karen Sizemore
    Dec 6, 2025
    2.0
    Over priced and cold breakfast sandwich and doughnuts were hard.
  • CN
    Christina N.
    Oct 24, 2025
    1.0
    Decided to stop in an get breakfast.... DEFINITELY WON'T BE BACK!! Worker had terrible attitude. Order wasn't even correct.. Ordered an sausage and egg croissant... Ended up with bacon instead.... (Tasted terrible) Also had ordered a sausage egg muffin (for my boyfriend) and that looked like a hot mess.... (He swapped the two meat products on our meals) but thats besides the point when they couldn't even make the order correct. The hashbrowns tasted burnt... Threw everything out the window....
  • PC
    Paul Curtis
    Oct 21, 2025
    4.0
    Had 2 Boston creme donuts . Coffee was too expensive.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Diamond, IL?

Dunkin' in Diamond, IL is open 24 hours every day of the week.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: