Pronto Italian Sandwiches in Des Plaines is serving authentic Italian flavor on our signature Schiacciata bread baked fresh daily. From Chicken Parmesan to signature creations like the Brando, Coppola and Sinatra, every sandwich is crafted with quality ingredients and bold flavor. Whether you are stopping in for lunch, grabbing dinner or ordering catering for an event, Pronto is the neighborhood spot for Italian sandwiches made the right way.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.