Panera Bread

Reviews

• WC

  William C Calderon

  3 days ago
  5.0
  I go to Panera often....I like it
• JB

  Jourdan Billett-Strand

  Mar 25, 2026
  5.0
  The food was delicious. Extra shoutout to Lauran, she was so friendly and excellent at her job. Thank you for lunch before our flight, very convenient location.
• GB

  George Ballis

  Mar 18, 2026
  4.0
  Food is good. Places a little messy on the inside but food is good
• RG

  Raul G

  Mar 7, 2026
  3.0
  Food and service were great. The only problem was when I had to use the bathrooms; they were some of the dirtiest I've ever had to use. The toilets were very dirty, the walls seemed to have a very thick layer of mold under the paper towel dispenser, and there was an unbearable smell of pee. I'm not exaggerating when I say I couldn't stay in there for more than a minute.
• JJ

  James

  Feb 20, 2026
  1.0
  I am writing to document a serious safety and hygiene issue at this location that remained unresolved for 49 days. ​Nearly two months ago, I reported a loose toilet seat in the handicapped stall. My husband, a professional carpenter and tile installer, even explained the simple fix to the manager. I was assured it would be repaired that day. 49 days later, I returned from my volunteer shift at O’Hare to find the seat was still not secured; when I sat down, it slid halfway off the toilet. ​The manager’s "solution" was to remove the seat with his bare hands and walk it through the restaurant and behind the food counter without it being covered—a major hygiene violation. ​The safety negligence is even worse: They put a sign on the door of the handicapped stall, but they did not secure the door shut, nor did they put any tape over the toilet bowl to indicate the seat was missing. Since the toilet and the seat are both white, it created a dangerous "white-on-white" camouflage effect. A patron could easily sit down without realizing the seat is gone and fall into the porcelain bowl. ​I have spent over 4 hours of my own time trying to help this company fix a safety hazard. After waiting 9 days for a response to my corporate "escalation," I called to inquire about the status of the incident and a day later received a generic email stating the issue was "resolved" with no acknowledgment of my time. ​It shouldn't take a patron falling and getting injured for this to be taken seriously. Management needs to be held accountable for this total lack of safety and professional protocol. I am waiting for a formal response and a resolution that acknowledges the significant amount of time I have spent addressing your safety and hygiene failures. I look forward to your prompt reply.

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