When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Des Plaines Ellinwood Dr. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Many customers reported issues with the quality of food, including greasy wings, incorrect orders, and poor taste.
Service Issues
Numerous reviews highlighted poor customer service, including long wait times, unresponsive staff, and rude behavior.
Cleanliness Concerns
Several customers expressed concerns about hygiene and cleanliness in the restaurant, including unsanitary practices observed in the kitchen.
Staff Friendliness
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
LD
Loren Dienhart
Jan 13, 2026
5.0
This is a nice Wingstop. The tables are always clean and the employees are chill.
JD
Jack D
Dec 6, 2025
5.0
Always on time, always fresh. Friendly staff and plenty of parking.
DE
Dan E.
Nov 6, 2025
1.0
Went from the best fries around to disgusting frozen fries. All for the sake of cost cutting. There’re better places to get your food.
MJ
Mango James
Oct 4, 2025
4.0
Good service at this location but the fries are disgusting and taste like freezer burn no lie the location in Niles on golf rd fries taste soooo much better DONT GET THE FRIES!!!
JJ
Jonathan
Aug 30, 2025
1.0
I saw an employee serve a customer a piece of chicken that had fallen on the floor instead of throwing it away. I'm still in shock. This is a disgusting and unacceptable violation of hygiene rules.
I reported the situation to the chatty employee at the register, who was wearing EarPods ! and constantly talking in what sounded like Hindi, making it hard for him to pay attention. He laughed at me and didn't take my complaint seriously. This attitude, which completely disregards customer satisfaction and health, is a disgrace to any business.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings and flavors does Wingstop Des Plaines Ellinwood Dr offer?
Wingstop Des Plaines Ellinwood Dr offers classic and boneless wings with over 11 iconic flavors, including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Des Plaines Ellinwood Dr?
Wingstop is open daily from 10:30 AM to 1:00 AM for dine-in, pickup, and delivery services.
Does Wingstop Des Plaines Ellinwood Dr provide delivery and pickup options?
Is there a drive-through service available at Wingstop Des Plaines Ellinwood Dr?
No, this Wingstop location does not have a drive-through service.
How can I order from Wingstop Des Plaines Ellinwood Dr online?
You can order online for carryout or delivery through their website or mobile apps available on iOS and Android.
What forms of payment does Wingstop Des Plaines Ellinwood Dr accept?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where is Wingstop located in Des Plaines?
Wingstop is located at 1473 Ellinwood Dr, Des Plaines, IL 60016, USA.
Which nearby places can I visit around Wingstop Des Plaines Ellinwood Dr?
Nearby attractions include the Des Plaines Public Library for reading and study, Taste of Des Plaines festival for arts and entertainment, and Move the Beat dance school and gym for fitness activities.
Is there convenient public transit near Wingstop to help me get there?
Yes, the Metra - Des Plaines train station is nearby, making it easy to reach Wingstop via public transportation.
Are there other food options near Wingstop Des Plaines Ellinwood Dr?
Yes, Jimmy John's sandwich shop is a nearby fast food option if you're looking for variety.
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