Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
1,129 reviews
5 stars
541
4 stars
293
3 stars
129
2 stars
55
1 star
111
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, particularly in the drive-thru.
Customer Service
Service quality varied significantly; some staff were friendly while others were rude or unhelpful.
Food Quality
Food quality was inconsistent, with some customers praising freshness while others received cold or poorly prepared items.
Cleanliness
The restaurant was noted for its cleanliness, although some issues were reported with locked restrooms.
Drive-Thru Experience
The drive-thru was often criticized for being slow and making mistakes, but some customers found it efficient.
- JMJonathan MondragonOct 19, 20251.0AI screen is a deal breaker. No more Wendy’s from this location for me
- AAAadil AminOct 16, 20251.0Ordered a 50 piece spicy nugget and got regular nuggets instead. Tried calling store but no one is picking up. Please refund my money
- RRRus RusOct 8, 20251.0Ночная смена конченная два сникерса прождал свой заказ 15 мин и мне сказали что у низ нету картошки фри, 👎🏻👎🏻
- KMKayla MarieOct 3, 20255.0This location is consistently has a fast drive-through lane, hot food, and accurate orders. The drive-through ordering system is now through a computer conversation.
- DPDom PSep 23, 20251.0The man who worked overnight last night was extremely rude, he was on his cellphone while taking my order and had a bad attitude. I ordered spicy nuggets and loaded baked potato. The spicy nuggets were hard as a rock. DISGUSTING !!!!!
Frequently Asked Questions About Wendy's
Is Dempster And Potter Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Des Plaines, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Des Plaines, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (847) 827-2849.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Dempster And Potter Wendy’s serve breakfast?
Yes, this Wendy’s location in Des Plaines, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Des Plaines?
The drive-thru at Wendy's in Des Plaines is open Monday through Friday from 6:30 AM to 1:00 AM, and on weekends from 7:00 AM to 1:00 AM.
Does this Wendy's location offer delivery and takeout options?
Yes, Wendy's offers delivery where available and takeout at this location.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is breakfast served at the Wendy's on 2570 Dempster?
Yes, this Wendy's location serves breakfast with options including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I contact Wendy's Des Plaines location for questions or feedback?
You can call Wendy's at (847) 827-2849, use live chat or leave a message at their contact page, or fill out the Wendy’s Customer Satisfaction Survey online.
Where can I find Wendy's menu and pricing for this location?
Menu pricing and details for this Wendy's can be found on their website or mobile app by selecting the Des Plaines location.
Are there other fast food restaurants near Wendy's on Dempster?
Yes, there is another Wendy's, as well as Subway and Dunkin' nearby, which offer alternative fast food and coffee options.
What nearby points of interest could I visit before or after dining at Wendy's?
You might visit Coca-Cola Freestyle for bar or Vietnamese cuisine or explore the Lurvey Home and Garden for plants and gardening supplies, both located close to Wendy's.
Is there a COVID-19 testing center near Wendy's on Dempster?
Yes, the Park Ridge COVID-19 Testing Center is nearby if you need testing services before or after dining.
Does Wendy's in Des Plaines have drive-thru and dine-in options?
Yes, this Wendy's location offers dine-in, drive-thru, and delivery services where available.