Wendy's

4.0
934 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1595 Lee Street, Des Plaines, IL
60018, United States

Hours

Reviews

4.0
934 reviews
5 stars
446
4 stars
227
3 stars
128
2 stars
38
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service, with some praising friendly staff while others noted rudeness and disorganization.

Food Quality

Feedback on food quality was inconsistent; some enjoyed fresh and hot meals, while others received cold or incorrect orders.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms, contrasting with some reports of well-maintained locations.

Order Accuracy

Many customers experienced issues with order accuracy, frequently receiving incorrect items or missing components.

Drive-Thru Experience

The drive-thru service received mixed reviews, with some praising speed and efficiency, while others reported long waits and mistakes.
  • VT
    Vince Topchiev
    Nov 15, 2025
    1.0
    Order the kids meal cheeseburger with apples and they got me a bag of french fries in the bag to charge me. No receipts call back. They were just very sorry about it.
  • BH
    Brandon Heng
    Nov 5, 2025
    1.0
    Multiple occasions my soda tasted like pure soap and water. Learn to rinse your machines not paying 4 bucks for a lime and dish soap cola.
  • JG
    Joseph Garcia
    Nov 3, 2025
    5.0
    Fresh food /fast service & the night shift girl is so beautiful lol
  • DD
    Dis D
    Nov 2, 2025
    1.0
    Why does the schedule say the restaurant is open until 3:00 am on Saturday? I arrived at 2:15 am and was told they were closed.
  • ZG
    Zeb Gilliam
    Oct 5, 2025
    2.0
    The restaurant is dirty and needs to be cleaned, also I did not get any sauce with our order and was told I would have to pair extra. No sauce for chicken nuggets costs extra now? Terrible service

Frequently Asked Questions About Wendy's

Is Lee Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.