Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported a mix of excellent and poor service, with some praising friendly staff while others noted rudeness and disorganization.
Food Quality
Feedback on food quality was inconsistent; some enjoyed fresh and hot meals, while others received cold or incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms, contrasting with some reports of well-maintained locations.
Order Accuracy
Many customers experienced issues with order accuracy, frequently receiving incorrect items or missing components.
Drive-Thru Experience
The drive-thru service received mixed reviews, with some praising speed and efficiency, while others reported long waits and mistakes.
VT
Vince Topchiev
Nov 15, 2025
1.0
Order the kids meal cheeseburger with apples and they got me a bag of french fries in the bag to charge me. No receipts call back. They were just very sorry about it.
BH
Brandon Heng
Nov 5, 2025
1.0
Multiple occasions my soda tasted like pure soap and water. Learn to rinse your machines not paying 4 bucks for a lime and dish soap cola.
JG
Joseph Garcia
Nov 3, 2025
5.0
Fresh food /fast service & the night shift girl is so beautiful lol
DD
Dis D
Nov 2, 2025
1.0
Why does the schedule say the restaurant is open until 3:00 am on Saturday? I arrived at 2:15 am and was told they were closed.
ZG
Zeb Gilliam
Oct 5, 2025
2.0
The restaurant is dirty and needs to be cleaned, also I did not get any sauce with our order and was told I would have to pair extra. No sauce for chicken nuggets costs extra now? Terrible service
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Des Plaines, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Des Plaines, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (847) 827-5586.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Lee Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Des Plaines, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 1595 Lee Street, Des Plaines, IL?
Wendy's is open daily from 6:30 AM. Sunday to Thursday closing time is 2:00 AM, while Friday and Saturday close at 3:00 AM.
Does this Wendy's location offer drive-through service and what are its hours?
Yes, the Wendy's at 1595 Lee Street offers drive-through service. The hours match the restaurant's open hours: 6:30 AM to 2:00 AM Sunday through Thursday, and until 3:00 AM on Friday and Saturday.
Is breakfast served at the Wendy's on Lee Street?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via their app or website.
Can I place an order online or through an app for Wendy's at this location?
Yes, you can order online at https://order.wendys.com or via the Wendy's mobile app, available on the Apple App Store.
What payment options are accepted at Wendy's on Lee Street?
This location accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Does the Wendy's at 1595 Lee Street offer dine-in and delivery services?
Yes, this Wendy's location serves dine-in customers and offers delivery where available.
How can I contact Wendy's Lee Street location for feedback or questions?
You can call them directly at (847) 827-5586 or reach the Customer Care team via their website's contact page. Live chat and a customer satisfaction survey are also available online.
Where is the nearest ATM or bank if I need to withdraw cash before visiting Wendy's?
Near Wendy's at 1595 Lee Street, you can find Bank of America ATM, Chase Bank, U.S. Bank, and TCF Bank, making it convenient to access cash before your visit.
What are some nearby dining options around Wendy's at Lee Street?
Besides Wendy's, nearby dining options include Arby's fast food restaurant, The Tiki Terrace Hawaiian and Polynesian restaurant, Chicago Luaus Catering, and a Hawaiian Food Truck offering varied food choices.
Are there nearby stores or services that customers can visit before or after dining at Wendy's?
Yes, customers can visit nearby places like Happy Place Giftshop for flowers and gifts, Verizon Wireless and Cellular Sales for mobile devices, Sally Beauty Supply for beauty products, and Des Plaines Hobbies for toys and crafts.