Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences varied, with some praising friendly staff while others reported rude interactions and order inaccuracies.
Food Quality
Food quality was inconsistent; some customers enjoyed fresh and hot meals, while others received cold or burnt items.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting a clean environment while others reported unsanitary conditions.
Drive-Thru Issues
Many customers experienced problems with the drive-thru, including order inaccuracies and long wait times.
Overall Experience
Overall, the location had a mix of positive and negative feedback, with some customers expressing loyalty while others indicated they would not return.
MH
michael hochsprung
3 days ago
1.0
Don't put your open time at 6:30 if you're not going to take any orders I waited in the drive thru for 5 minutes with no response and when I pulled around your workers looked at me like we're not open yet do better
SG
Sarah Gibson-Birmingham
Dec 28, 2025
5.0
Affordable food for anyone. Which is much needed.
Operated as one would expect from a Wendy's. No more, no less, as expected.
TG
Tony Garcia
Dec 17, 2025
5.0
Went to Wendy’s a couple of nights ago late evening to try the new tenders that I had seen advertised they were burnt. I called and complained and Mark was very nice and I said come by. Let us make it up to you. I got some a little while ago it’s about 5 PM two days later and they’re delicious. I have to say very nice. Very good thunders And I’m happy and that they made it up to me. Nice job Mark thank you. I’ll be back.
DS
Dan Saller
Nov 26, 2025
2.0
Drive thru accuracy is horrible. Was not given fries with order. How hard is it to put 2 items in a bag?
VT
Vince Topchiev
Nov 15, 2025
1.0
Order the kids meal cheeseburger with apples and they got me a bag of french fries in the bag to charge me. No receipts call back. They were just very sorry about it.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's at 1595 Lee Street, Des Plaines, IL?
Wendy's is open daily from 6:30 AM. Sunday to Thursday closing time is 2:00 AM, while Friday and Saturday close at 3:00 AM.
Does this Wendy's location offer drive-through service and what are its hours?
Yes, the Wendy's at 1595 Lee Street offers drive-through service. The hours match the restaurant's open hours: 6:30 AM to 2:00 AM Sunday through Thursday, and until 3:00 AM on Friday and Saturday.
Is breakfast served at the Wendy's on Lee Street?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via their app or website.
Can I place an order online or through an app for Wendy's at this location?
Yes, you can order online at https://order.wendys.com or via the Wendy's mobile app, available on the Apple App Store.
What payment options are accepted at Wendy's on Lee Street?
This location accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Does the Wendy's at 1595 Lee Street offer dine-in and delivery services?
Yes, this Wendy's location serves dine-in customers and offers delivery where available.
How can I contact Wendy's Lee Street location for feedback or questions?
You can call them directly at (847) 827-5586 or reach the Customer Care team via their website's contact page. Live chat and a customer satisfaction survey are also available online.
Where is the nearest ATM or bank if I need to withdraw cash before visiting Wendy's?
Near Wendy's at 1595 Lee Street, you can find Bank of America ATM, Chase Bank, U.S. Bank, and TCF Bank, making it convenient to access cash before your visit.
What are some nearby dining options around Wendy's at Lee Street?
Besides Wendy's, nearby dining options include Arby's fast food restaurant, The Tiki Terrace Hawaiian and Polynesian restaurant, Chicago Luaus Catering, and a Hawaiian Food Truck offering varied food choices.
Are there nearby stores or services that customers can visit before or after dining at Wendy's?
Yes, customers can visit nearby places like Happy Place Giftshop for flowers and gifts, Verizon Wireless and Cellular Sales for mobile devices, Sally Beauty Supply for beauty products, and Des Plaines Hobbies for toys and crafts.