Wendy's

4.0
940 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1595 Lee Street, Des Plaines, IL
60018, United States

Hours

Reviews

4.0
940 reviews
5 stars
450
4 stars
227
3 stars
128
2 stars
39
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied, with some praising friendly staff while others reported rude interactions and order inaccuracies.

Food Quality

Food quality was inconsistent; some customers enjoyed fresh and hot meals, while others received cold or burnt items.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some customers noting a clean environment while others reported unsanitary conditions.

Drive-Thru Issues

Many customers experienced problems with the drive-thru, including order inaccuracies and long wait times.

Overall Experience

Overall, the location had a mix of positive and negative feedback, with some customers expressing loyalty while others indicated they would not return.
  • MH
    michael hochsprung
    3 days ago
    1.0
    Don't put your open time at 6:30 if you're not going to take any orders I waited in the drive thru for 5 minutes with no response and when I pulled around your workers looked at me like we're not open yet do better
  • SG
    Sarah Gibson-Birmingham
    Dec 28, 2025
    5.0
    Affordable food for anyone. Which is much needed. Operated as one would expect from a Wendy's. No more, no less, as expected.
  • TG
    Tony Garcia
    Dec 17, 2025
    5.0
    Went to Wendy’s a couple of nights ago late evening to try the new tenders that I had seen advertised they were burnt. I called and complained and Mark was very nice and I said come by. Let us make it up to you. I got some a little while ago it’s about 5 PM two days later and they’re delicious. I have to say very nice. Very good thunders And I’m happy and that they made it up to me. Nice job Mark thank you. I’ll be back.
  • DS
    Dan Saller
    Nov 26, 2025
    2.0
    Drive thru accuracy is horrible. Was not given fries with order. How hard is it to put 2 items in a bag?
  • VT
    Vince Topchiev
    Nov 15, 2025
    1.0
    Order the kids meal cheeseburger with apples and they got me a bag of french fries in the bag to charge me. No receipts call back. They were just very sorry about it.

Frequently Asked Questions About Wendy's

Is Lee Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's at 1595 Lee Street, Des Plaines, IL?

Wendy's is open daily from 6:30 AM. Sunday to Thursday closing time is 2:00 AM, while Friday and Saturday close at 3:00 AM.