Mixed reviews on food quality; some dishes praised for flavor while others criticized for being undercooked or lacking taste.
Service
Customer service received positive feedback, particularly for attentiveness and friendliness, though some noted issues with wait times and order accuracy.
Cleanliness
The restaurant is generally reported as clean and well-maintained, contributing positively to the dining experience.
Spiciness
Several customers mentioned that the food has become excessively spicy, making it difficult for some to enjoy their meals.
Value
Some customers felt the prices were reasonable for portion sizes, while others found the menu overpriced for the quality received.
HA
Hina Ashiqali
Feb 4, 2026
5.0
Faraz was excellent! Amazing chicken Tikka and great service. We come here every week or order Grubhub!
AA
Asima
Feb 4, 2026
3.0
I was in the area and as the name said, I wanted to get my children a good real Tandoori chicken. But it did not taste good. Everything else was good like the naan, mango lassi. Chutney and limes that were given. But the actual chicken we went there for was not good. Somehow we had to eat as we had already ordered. I regretted why I ordered that.
AG
Afshan Gul
Jan 28, 2026
5.0
Good Pakistani food, if you guys are searching for zabiha meat and chicken visit tandoor.
AR
Aricella Rdrgz
Jan 22, 2026
2.0
I love desi food and have been eating at Tandoori in Des Plaines for years. Overtime there are things that have become disappointing. For one thing the food has become too spicy, and I can handle spicy food, but this is my 2nd or 3rd recent order where they made it too spicy, hard to eat without multiple cups of water. All that water after a meal will give most people a stomach ache! I have told them about it and they just laugh and say "sorry ma'am." They need to learn how to make their marinade mild and then only add extra chili/red pepper after someone asks to make it spicy. Spicy food does not mean flavorful. Before my children could eat their bhiriyani(rice) but now they can't. They have a new cook or different management and fail to understand customer special requests also. Then the wait time is absolutely absurd. They told me to come in 20-25 minutes, I literally waited 50 mins! Last time it was same, double wait time! When this happens they need to give a discount or coupon for next order. Waiting extra 5-10 mins is absolutely fine. Having people double wait time repeatedly is a failure of business! We have had back to back to back poor experiences.
Too bad, but we will no longer be giving our business to this restaurant anymore.
JT
Jonathan Towes
Jan 17, 2026
5.0
We tried the Halwa Puri and Irani chai, and both were excellent. The puri’s were light and and tasty. The aloo, channa, and halwa were especially delicious.