Business Details
About
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 1387 Lee Street in Des Plaines, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
2.8
202 reviews
5 stars
58
4 stars
26
3 stars
22
2 stars
11
1 star
85
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported a decline in pizza quality, with complaints about undercooked, overcooked, and poorly made pizzas.
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with several customers expressing frustration over poor service and lack of apologies for mistakes.
Order Accuracy
There were frequent issues with incorrect orders, including wrong toppings and missing items, leading to customer dissatisfaction.
Delivery Issues
Customers experienced long wait times for delivery, with some orders arriving cold or incomplete.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as enjoying the taste of the pizza.
- RKRooshna Kidwai6 days ago1.0I placed an online order for carry out well in advance (the night before) and received a confirmation. Went in to pick up the order and was told by the manager, Steven, that there was no such order. We attempted to show him the confirmation number and he refused to even look at it. He was rude and unhelpful and did not even offer an apology, much less offer to make the order. I should have looked at the reviews beforehand. Will never visit this location again.
- VGViji GKrishnanOct 10, 20254.0Pizza was delicious
- AKAbdul khanAug 21, 20251.0Absolutely terrible experience at this Pizza Hut on Lee Street in Des Plaines. It was my daughter’s birthday and I had guests waiting at home. I called ahead and ordered three vegetarian pizzas—when I got home and opened the boxes, they were pepperoni pizzas instead. I went back to the store, thinking they would quickly fix the mistake. Instead, I stood there for 30 minutes because the employee didn’t know how to process a refund and had to call his manager for help. The worst part? Not a single apology. No acknowledgment for ruining the order, wasting my time, or delaying my daughter’s birthday dinner. No consideration. No remorse. Just terrible, terrible, terrible service. I’ll never be coming back.
- EEEmily EsmeraldaAug 14, 20255.0I don’t know the name of the man who was running the store today but he was wonderful. Looked like he was working the store alone, and he still did a great job preparing the order. He was very kind and even confirmed each item on the order to make sure everything was there!
- SPSnehal PatelJul 8, 20251.0Won’t recommend this place. Only one person working and he was very rude. I placed my order and keep telling me he can’t look up my orders until it is pop up in his system. Won’t go this place….
Frequently Asked Questions About Pizza Hut
Where is the Pizza Hut located in Des Plaines, IL?
Pizza Hut is located at 1387 Lee Street, Des Plaines, IL 60018.
What are the operating hours for Pizza Hut in Des Plaines?
Pizza Hut is open from 3:00 PM to 9:00 PM Monday through Thursday, 10:30 AM to midnight on Friday and Saturday, and 10:30 AM to 10:00 PM on Sunday.
Does the Pizza Hut offer delivery and takeout services?
Yes, Pizza Hut offers delivery, in-store pickup, curbside pickup, and no-contact delivery services.
How can I order or view the menu for Pizza Hut in Des Plaines online?
You can order and view the menu online at https://www.pizzahut.com/menu and https://www.pizzahut.com/?local=60018 respectively, or through the Pizza Hut mobile app.
What type of cuisine and menu items does Pizza Hut in Des Plaines serve?
Pizza Hut serves pizza classics like Meat Lovers®, Original Stuffed Crust®, signature wings, pastas, and desserts.
Is the Pizza Hut at 1387 Lee Street wheelchair accessible?
Yes, this Pizza Hut location has wheelchair accessible entrances, parking, and restrooms.
What payment methods are accepted at Pizza Hut in Des Plaines?
Pizza Hut accepts debit cards and mobile NFC payments, and does not require cash only payments.
Can I pick up my order curbside at Pizza Hut in Des Plaines?
Yes, curbside pickup is available at this Pizza Hut location.
What notable restaurants are near Pizza Hut at 1387 Lee Street?
Nearby restaurants include Buffalo Wild Wings, Chipotle Mexican Grill, Arby's, Beacon Tap, Boston Fish Market, and another Pizza Hut location.
How can knowing nearby places help when visiting Pizza Hut on Lee Street?
Knowing nearby places like Buffalo Wild Wings or Starbucks can help you plan dining options or refreshments before or after your Pizza Hut visit, and landmarks assist with finding the location.