McDonald's

3.5
1187 reviews
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Business Details

725 W Golf Rd, Des Plaines, IL
60016, United States
(847) 439-6141
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
725 W Golf Rd, Des Plaines, IL
60016, United States

Hours

Reviews

3.5
1,187 reviews
5 stars
493
4 stars
212
3 stars
149
2 stars
75
1 star
258

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly and attentive staff while others faced rude or unprofessional behavior.

Food Quality

Mixed reviews on food quality; some enjoyed fresh and hot meals, while others received cold or incorrectly prepared items.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a need for better order management.

Cleanliness

While some customers noted cleanliness, others reported dirty dining areas and unsanitary conditions.

Wait Times

Long wait times were a common issue, particularly during late-night hours, leading to frustration among customers.
  • OK
    Oleksandr O Kolomiets
    6 days ago
    1.0
    The staff in the drive thru working from 10pm to 6am doesn't communicate clearly with the customers
  • OL
    Omar Lugo
    Nov 15, 2025
    1.0
    Bad service, they don't accept $50 and $100 bills, McDonald's doesn't accept cash
  • GC
    George Cruz
    Nov 2, 2025
    3.0
    i’ve never been at any other establishment that is THIS stingy and absurd when it comes to sauce quantities, given this order do we really think 2 sauce packets is adequate..? edit: as i finished this review i start trying to enjoy my food with the one sauce packet provided for my partner and i only to discover i’ve been given their new and exclusive invisible sausage! absolute tools.
  • JG
    James Grant
    Oct 11, 2025
    2.0
    This place needs to have mild sauce for the breakfast burritos, I have never heard of just having one kind.
  • JJ
    Jersie
    Sep 27, 2025
    1.0
    Hi I went there last night and we were told it’s going to be a 2 minute wait for fries . No 15 minutes later we got our fries they were cold. We were told to move to parking space 2, we sat and watched for 15 minutes as others got there food. Made it to our destination in 5 minutes and went and bitten into my burger the top was still pink/ red. The bottom was okay, this is unacceptable. Your supposed to checked and make sure all orders are done right and fast I work in food and this is just unreal, I know people who can’t eat meat that’s pinkish red, which it can kill them or get them really sick. Glad to say my boyfriend and I and brother will never be going back it was horrible. ( 20 minutes in line wait 5 waiting for someone to answer the speaker).
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 725 W Golf Rd, Des Plaines, IL?

McDonald's is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.