Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,137 reviews
5 stars
472
4 stars
228
3 stars
168
2 stars
80
1 star
189
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of friendly and rude service, with some praising specific employees while others experienced hostility and poor treatment.
Seating Availability
The location lacks indoor seating, leading to dissatisfaction among customers who expected a place to dine inside.
Food Quality
Feedback on food quality is inconsistent, with some customers enjoying fresh and hot meals, while others complained about stale or poorly prepared items.
Drive-Thru Efficiency
Many reviews highlighted fast and efficient drive-thru service, although some customers experienced issues with order accuracy.
Cleanliness Issues
Several customers noted cleanliness problems, particularly in the bathrooms and dining areas, impacting their overall experience.
- LCLorraine ChirempesOct 30, 20255.0Fast and efficient service
- SMSherry MesslerOct 30, 20252.0We left because there was no indoor seating
- GLG. LakeCountyOct 23, 20255.0Quick late night dinner.
- ATAndrea TorresOct 23, 20255.0LOVEEEEE COMING BY & hearing MISS BETH on the speaker and drive-thru! Such a friendly, excited, enthusiastic and charismatic lady! She reminds costumers like me to use the app which is such a great life savers cause other employees get mad when you tell them you got a code Thank you Miss Beth!!
- JLjessica luisOct 16, 20251.0Here for a pickup and Roxana refusing to give order I showed her the order and all the items customer ordered and she still refusing to hand order. She even showed me bag and I saw the name it's my order and still refusing to hand it over for delivery. If you get an order here skip it waste of everyone's time.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Des Plaines, IL?
McDonald's is open daily from 4:00 AM to 11:00 PM for general services and drive-thru.
Does McDonald's in Des Plaines offer delivery services?
Yes, delivery is available daily from 6:00 AM to 11:00 PM.
What types of pickup and delivery services does this McDonald's location provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's location features a drive-thru open daily from 4:00 AM to 11:00 PM.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on both the Apple and Android app stores.
What payment methods are accepted at McDonald's in Des Plaines?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is McDonald's located in Des Plaines?
It is located at 444 S River Rd, Des Plaines, IL 60016, USA.
What nearby places can help customers find this McDonald's?
Nearby landmarks include The Original McDonalds, McDonald's Museum, and Des Plaines Auto Clinic and Tire which can help orient visitors.
Are there other dining options near the McDonald's on S River Rd?
Yes, nearby you can find Popeyes Louisiana Kitchen, another fast-food restaurant offering American cuisine.
What nearby services are available for customers visiting McDonald's?
Nearby services include Brite Bite Dental for dental care, Family Car Care for automotive needs, and Huntington Bank for banking services.