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McDonald's

3.5
(2190 reviews)

Business Details

3067 Mannheim Road, Des Plaines, IL
60018, United States
(847) 824-8800
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3067 Mannheim Road, Des Plaines, IL
60018, United States

Hours

Reviews

3.5
2,190 reviews
5 stars
803
4 stars
435
3 stars
356
2 stars
163
1 star
433

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and extra charges for modifications.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times and inefficient order handling.

Customer Service

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing impatience and poor communication.

Food Quality

Several customers expressed dissatisfaction with food quality, mentioning issues like cold or soggy items and unsanitary conditions.

Operational Hours

Customers frequently noted discrepancies in posted hours, with reports of the location being closed when it was supposed to be open.
  • JW
    John Warship
    6 days ago
    1.0
    Placed order in app went to location thats half mile away and they denied me breakfast. GO TO WENDY'S.... I'm gonna use my points and get the free food i earned. GO TO WENDY'S
  • RH
    R. Howard
    Feb 7, 2026
    5.0
    Fast service. Food was hot and fresh. Easy to get to after event at Allstate Arena.
  • MZ
    Milica Zivanovic
    Feb 3, 2026
    5.0
    Amazing!!!!
  • SK
    shuaib khan
    Jan 29, 2026
    1.0
    Whenever I said double fish fillet most of the time they only put one fillet instead of two after charging two fillet. It happens with me today
  • SS
    Stella Sanchez
    Jan 10, 2026
    1.0
    Terrible service, drive thru is 15 min+ even you use the app. Tech its only 1 line though the have "2 lines" the literally take 1 order at a time. 1st 1 speaker then the other , they go back and forth.. Prices went up and service is 👎🏼👎🏼👎🏼 and food is fake... just driving up to the window if you placed a mobile order. How is it that starbucks has your drink/food ready when you get there , when its a mobile order and y'all can't have 1 order of fries ready... DO BETTER!!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Des Plaines, IL?

McDonald's in Des Plaines, IL is open 24 hours a day, 7 days a week.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:00 AM to 10:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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