McDonald's

3.4
1025 reviews
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Business Details

1101 Oakton Street, Des Plaines, IL
60018, United States
(847) 297-5630
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1101 Oakton Street, Des Plaines, IL
60018, United States

Hours

Reviews

3.4
1,025 reviews
5 stars
385
4 stars
198
3 stars
147
2 stars
76
1 star
219

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, including missing items and wrong food.

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful.

Cleanliness

Several customers noted cleanliness issues, particularly in the bathrooms and dining areas.

Speed of Service

Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant.

Food Quality

Mixed feedback on food quality, with some praising hot and fresh items while others complained about cold or poorly prepared food.
  • SI
    Shem Ishler
    1 day ago
    5.0
    Breakfast crew ain’t messing around. Hot biscuits! My bacon, egg and cheese was delicious as always. My steak, egg and cheese was first and will be my last.
  • YM
    yo mama
    Nov 14, 2025
    3.0
    The kiosk didn’t let us pay at first and a young lady helped us pay for our order at the register. The food came out fast and it was good. I ordered a 6pc and my boyfriend ordered the $5 meal deal. The only issue I had is that I asked for the new buffalo-ranch sauce, and instead received regular buffalo sauce. My boyfriend, who ordered separately, also received regular buffalo. Although the older lady we asked was a bit rude, we did get them switched. Please read the orders correctly because if it happened in our two separate orders, it will happen to someone else.
  • NC
    Nicola Catrambone
    Nov 13, 2025
    1.0
    I wasn't able to order due to communication failures. I could not understand them. They could not understand me.
  • EE
    Eric Enskat
    Nov 1, 2025
    4.0
    McDonald's food, but good people working here.
  • KP
    Kris Pariyar
    Oct 27, 2025
    5.0
    Hot, fresh and quick; traveling with the knowledge that there are Golden Arches all around for when I become a wee bit peckish. Very impressive location and the large fries were filled to the top as they should be!
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1101 Oakton Street?

McDonald's is open from 5:00 AM to 10:00 PM Monday to Wednesday and Sunday, 24 hours on Thursday to Saturday.

When is the McDonald's drive-through service available?

The drive-through is open from 4:00 AM to midnight Monday to Wednesday and Sunday, and 24 hours from Thursday to Saturday.