Jewel-Osco

4.2
1159 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 1500 S Lee St, Des Plaines, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (847) 296-7786. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
1500 S Lee St, Des Plaines, IL
60018, United States

Hours

Reviews

4.2
1,159 reviews
5 stars
648
4 stars
286
3 stars
102
2 stars
42
1 star
81

What are people saying?

AI-generated from recent customer reviews

Store Condition

Customers reported issues with cleanliness, including dirty conditions and expired items on shelves.

Employee Performance

Mixed feedback on staff, with some praising helpfulness while others noted indifference and slow service.

Product Selection

The store offers a good variety of products, but some customers expressed disappointment with the freshness of produce.

Pricing Concerns

Many reviews mentioned high prices and dissatisfaction with the digital coupon system.

Customer Experience

Overall, experiences varied widely, with some customers enjoying their visits while others reported significant frustrations.
  • JH
    joseph hain
    2 days ago
    4.0
    Over charged for several items. Talked to Vicky, the service Mgr, who quickly credited my refund
  • SB
    Suzanne Bailey
    4 days ago
    3.0
    This Jewel Osco is disappointing! The bathrooms are a breeding grounds for germs and bacteria. The paper bags at check out counters breaks easily. For the higher price that this store charge for its products, it should be able to provide decent and cleaner bathrooms and sturdier paper bags for their clients. We expect better from you, Jewel!
  • MH
    Michelle Haded
    5 days ago
    1.0
    The last several times that I have used their app to make a pick up I have been very disappointed. Not so much in the app, but more so with the shoppers who are picking out my food and their lack of communication through the chat. This last time I had ordered a specific item and instead of giving me that item, they substituted the item without my consent. In addition, I have ordered specific fruits, such as pineapples and strawberries. And, I have had groceries placed all in one bag and the bag rips. Also, I have had fresh fruit, pasta, and yogurt placed in the same bag with cleaning products and frozen items. And I have even received rotten fruit and vegetables. I have contacted management about this and they seem very nonchalant. Also, I don’t like that jewel will send me an email grading themselves with everything going under “great,” but will not allow me to grade them with my service. I am disappointed with the lack of service and commitment.
  • VO
    Vadim Oboroceanu
    Nov 13, 2025
    5.0
    Nice jewel has to use U Coupon God Bless you
  • ES
    Edward Simpson
    Oct 29, 2025
    5.0
    excellent selection of goods plus services, down side is employees are a bit slow and sometimes they have a bad day.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!