Brand Certified
Dunkin'
3.6(206 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
2995 Mannheim Rd, Des Plaines, IL
60018, United States
Certified by Dunkin' • Feb 22, 2026
(872) 213-9913
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Des Plaines, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.6
206 reviews
5 stars
105
4 stars
22
3 stars
18
2 stars
10
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, with several experiences of poor communication and dismissive attitudes.
Food Quality
Numerous reviews highlighted issues with food quality, including stale items, incorrect orders, and poorly prepared food.
Cleanliness
There were mixed reviews on cleanliness, with some customers noting dirty conditions while others mentioned clean bathrooms.
Service Speed
Customers experienced inconsistent service speed, with some praising quick drive-thru service while others reported long wait times.
- RPrussell prewittFeb 17, 20265.0The last couple weeks, I've been stopping to get a dozen donuts for my staff. It's a small place, because it's part of the gas station. However the donuts refresh and the staff love them.
- YYYonasJan 5, 20261.0I stopped going this place. The service was okay but they doubled charged me for one order. The first day I thought was a mistake when they doubled charged me but they did the same thing next day. When I showed them my bank transactions they don’t even do anything or apologize.
- HHhballDec 28, 20255.0Drive thru for coffee and breakfast sandwiches
- SSS SDec 17, 20253.0Unpleasant experience ordered their hash browns and S.E.C croissant everything tasted like soap. I brought it back told them about the taste about both items and requested if they could remake just the S.E.C croissant! They offered to do both items for the inconvenience. I got freshly made hashbrowns and sandwich but the taste of soap was more pronounced than before. I ended up throwing everything away. I gave it 3 🌟's based on the customer service. Not sure if it was an off day but you know what is said about first impressions.
- MAMutaz AshaNov 3, 20252.0Coffee was average, but the bagel sandwich i had gave my jaws a run for their life's. It was the roughest bagel I had my whole life.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Des Plaines, IL?
Dunkin' is open 24 hours a day, 7 days a week at 2995 Mannheim Rd, Des Plaines, IL.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both curbside pickup and delivery services.
What special beverages are available during the holiday season at Dunkin'?
You can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead and enjoy a fast grab-and-go experience using the Dunkin' mobile app available on Apple App Store and Google Play.
What types of food and drinks does Dunkin' serve?
Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and more with options for breakfast, brunch, lunch, and dinner.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient service.
What payment methods are accepted at this Dunkin'?
Dunkin' accepts both credit and debit cards for payment.
Are there any hotels nearby Dunkin' where travelers can stay?
Yes, nearby hotels include Holiday Inn Express & Suites Chicago O'Hare Airport, Edward Hotel Chicago, Holiday Inn Chicago O'Hare Rosemont, Staybridge Suites Chicago O'Hare Rosemont, and Best Western at O'Hare.
What other food options are close to Dunkin' in Des Plaines?
Nearby dining options include Which Wich (sandwich shop), Popeyes Louisiana Kitchen (chicken restaurant), McDonald's, Five Guys, Panera Bread, Outback Steakhouse, and BIBIBOP Asian Grill.
Are there convenient amenities near Dunkin' such as gas stations or financial services?
Yes, nearby amenities include BP O'Hare Gas Station, Amoco gas station, and RockItCoin Bitcoin ATM for financial services.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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