Brand Certified
Dunkin'
3.8(440 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
1552 Rand Rd, Des Plaines, IL
60016, United States
Certified by Dunkin' • Feb 22, 2026
(847) 635-3342
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Des Plaines, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.8
440 reviews
5 stars
232
4 stars
68
3 stars
46
2 stars
17
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced poor service, including rude staff and incorrect orders.
Cleanliness
Several reviews mention unsanitary conditions, particularly in the bathrooms and overall store cleanliness.
Order Accuracy
Many customers reported issues with incorrect orders and items being out of stock.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good coffee, indicating that there are positive experiences at this location.
- PPPatmaFeb 9, 20261.0Pretty rude customer service 0 star.
- RZRegina ZhuravlevaFeb 8, 20262.0Lately, things have been getting worse and worse... This time it was expired milk. This used to be my favorite place.
- MBMickey BDec 31, 20251.0Waited 30 minutes and saw the orders on the screen saying they were ready. They were rude nasty wouldn't listen wanted to argue and then said that they were calling the police. They said it's not her fault I waited 30 minutes. I told her yes it is You are making the orders and putting them marked as ready when they weren't. Worst dunkin I ever been to
- DWDavid WebbDec 21, 20255.0Best Dunkin’ in the area
- PKPiotr KoscielniakDec 10, 20251.0Worse than the DMV, there's no one in line and it's taking 5 minutes to get a coffee. I thought it was a one off and that they are just having a bad day. Nope it's an every day occurance at all hours which is why I'm posting this. Will be shopping else where for now.
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Des Plaines, IL?
Dunkin' is open Monday to Saturday from 4:00 AM to 10:00 PM, and on Sunday from 5:00 AM to 9:00 PM.
Does Dunkin' offer delivery services?
Yes, Dunkin' offers delivery with hours starting as early as 4:00 AM on Fridays and until 9:30 PM on most days.
Can I order ahead using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch with a variety of coffee, espresso, breakfast sandwiches, donuts, and premium beverages.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient service.
Are there special holiday drinks at this Dunkin' location?
Yes, during the holiday season, Dunkin' offers specials like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What nearby places can I visit after getting coffee at Dunkin'?
You can visit nearby places like Baskin-Robbins for ice cream, Dariyas Place for entertainment and pool, or La Autentica Donita Oaxaquena for Mexican food after your Dunkin' visit.
Are there other coffee shops near Dunkin' in Des Plaines?
Yes, nearby you can find another Dunkin', as well as Dunkin' Donuts coffee shops, offering additional options for coffee and donuts.
Can I use public transit to easily get to Dunkin' and nearby spots?
While specific transit stations aren't listed, visiting nearby places like Baskin-Robbins, Dariyas Place, and local beauty salons after your Dunkin' stop is convenient if you're in the Des Plaines area.
What makes this Dunkin' in Des Plaines different from competitors like Starbucks or McDonald's?
This Dunkin' offers a variety of coffee, espresso, donuts, and breakfast sandwiches with convenient options like drive-thru, delivery, and mobile ordering, tailored to satisfy cravings throughout the day.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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