Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Des Plaines, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
439 reviews
5 stars
232
4 stars
69
3 stars
46
2 stars
16
1 star
76
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Cleanliness
The cleanliness of the location was often criticized, with reports of dirty restrooms and unsanitary conditions.
Product Quality
Several customers mentioned issues with food and drink quality, including stale donuts and poorly made beverages.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the quality of certain drinks.
- MBMickey BDec 31, 20251.0Waited 30 minutes and saw the orders on the screen saying they were ready. They were rude nasty wouldn't listen wanted to argue and then said that they were calling the police. They said it's not her fault I waited 30 minutes. I told her yes it is You are making the orders and putting them marked as ready when they weren't. Worst dunkin I ever been to
- DWDavid WebbDec 21, 20255.0Best Dunkin’ in the area
- PKPiotr KoscielniakDec 10, 20251.0Worse than the DMV, there's no one in line and it's taking 5 minutes to get a coffee. I thought it was a one off and that they are just having a bad day. Nope it's an every day occurance at all hours which is why I'm posting this. Will be shopping else where for now.
- KMKF MCNov 25, 20251.0I just had a stale donut and it’s not even 6pm. Come on.
- FFfilteredfitNov 15, 20251.0Service extremely poor with attitude. Not even greeted upon entering and took 2 drive thru orders before even approached. Can't tap to pay cause terminal is disgustingly dirty. Stated can't you just insert it. Made shake and just called out order, no thank you here you go or exit greeting. Perfect example of entitlement service. Even first time here the shake made was more just milk. Getting a macchiato on the AM and shake in afternoon everyday, this is one I'll avoid now.
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Des Plaines, IL?
Dunkin' is open Monday to Saturday from 4:00 AM to 10:00 PM, and on Sunday from 5:00 AM to 9:00 PM.
Does Dunkin' offer delivery services?
Yes, Dunkin' offers delivery with hours starting as early as 4:00 AM on Fridays and until 9:30 PM on most days.
Can I order ahead using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch with a variety of coffee, espresso, breakfast sandwiches, donuts, and premium beverages.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient service.
Are there special holiday drinks at this Dunkin' location?
Yes, during the holiday season, Dunkin' offers specials like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What nearby places can I visit after getting coffee at Dunkin'?
You can visit nearby places like Baskin-Robbins for ice cream, Dariyas Place for entertainment and pool, or La Autentica Donita Oaxaquena for Mexican food after your Dunkin' visit.
Are there other coffee shops near Dunkin' in Des Plaines?
Yes, nearby you can find another Dunkin', as well as Dunkin' Donuts coffee shops, offering additional options for coffee and donuts.
Can I use public transit to easily get to Dunkin' and nearby spots?
While specific transit stations aren't listed, visiting nearby places like Baskin-Robbins, Dariyas Place, and local beauty salons after your Dunkin' stop is convenient if you're in the Des Plaines area.
What makes this Dunkin' in Des Plaines different from competitors like Starbucks or McDonald's?
This Dunkin' offers a variety of coffee, espresso, donuts, and breakfast sandwiches with convenient options like drive-thru, delivery, and mobile ordering, tailored to satisfy cravings throughout the day.